About the Job Title "Inside Sales Representative"

Inside Sales Representative Job Description

An inside sales rep is responsible for dealing with enquires from existing customers and sign up new ones, with the goal of helping the organization they work for make more money

Inside Sales Representative Job Profiles: This is a general writeup based on our research into Inside Sales Representative positions in the Sales Representative career area. For individual, real-life job profiles of actual people with this type of job, check out our job profiles page.

What's it like to be a Inside Sales Representative?

Duties and responsibilities

An inside sales representative plays a fundamental role in achieving an organizations customer acquisition and revenue growth objectives. They deal with enquires from existing customers and sign up new ones, with the goal of helping the organization they work for make more money. Their typical duties and responsibilities include:

  • Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Understanding customer needs and requirements
  • Routing qualified opportunities to the appropriate sales executives for further development and closure
  • Closing sales
  • Achieving quarterly quotas
  • Teaming with channel partners to build pipelines and close deals
  • Performing effective online demos to prospect clients


To become an inside sales representative, you will need a high school diploma as a minimum. Ideally, you will have a bachelors degree relevant to the company you are working for. As well as this, you will complete relevant in-house company training.

Skills and relevant work experience

As well as the relevant experience and education, inside sales representatives need skills such as:

  • Interpersonal and communication skills, as much of an inside sales reps success lays in their ability to connect, and build trusting relationships, with others
  • Business skills, as inside sales reps need to contact prospective clients, handle their finances and advertise their services
  • Confidence, as inside sales representatives need to be confident in their abilities and be able to show this when persuading others
  • Negotiation and persuasion skills, as sales representatives need to persuade people to buy their product


Inside sales representative are likely to work full time hours They may, however, have to work overtime when working to meet a deadline.


According to payscale, the median annual wage for real estate brokers was $45,004 in 2019. The lowest 10 percent earned less than $32,00 and the highest 10 percent earned more than $63,000.


Inside sales representatives get to that position through their education and hard work. To progress further, they should aspire to becoming a sales manager. In this role, they will be in charge of leading a sales team and overseeing their operations.

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