Duties and responsibilities
Assessment service professionals work to assess potential new recruits. They can work in school systems, in hospitals, for the government or in commercial businesses. Their typical duties and responsibilities will vary depending on their level, who they work for and where they work. However, as an assessment services manager, you can typically expect to carry out the following duties and responsibilities:
- Developing and managing assessment resources
- Managing assessment timelines and scheduling assessments
- Liaising with candidates to coordinate times
To become an assessment services manager, you will need an undergraduate degree in psychology, or a related field. You will then need a masters degree in industrial, organizational or occupational psychology. It is also useful to have knowledge, certificates or experience using a range of assessments that can be used for candidate selection, including personality and ability assessments.
Skills and relevant work experience
- You must have excellent verbal and written communication skills, as you will have to liaise with both candidates, other employers and your own colleagues
- Time and deadline management skills are essential as you will need to coordinate meetings and assessment days that suit everyone and keep track of who you have contacted
- As a manager, you will need to be good at delegating tasks to those in teams below you. You will also need to be an excellent motivator and mediator to for these employees.
Assessment services manager tend to work normal working weeks (Monday to Friday, 9am to 5pm). It is very rare for an assessment service manager to work outside of normal hours, unless they are working for companies that recruit outside of office hours or if there is a strict deadline to meet.
As the assessment service manager is a niche career, there is not much salary information available. However, according to Salary Expert, the average salary for an assessment service manager is $97,710 per annum, with entry-level positions earning an average of $68,687 and senior positions earning over $121,272.
Again, there is not much information on progression or job outlook for assessment service managers. However, as the industrial – organizational psychology industry is growing as a whole, it can be presumed that there is good outlook for assessment service managers and opportunities to progress into other fields, such as talent acquisition or employee relations.