Duties and responsibilities
An airport shuttle driver is a type of personal driver who take customers to and from the airport, or different airport terminals. They will be required to determine the collection and drop-off points for each trip and to adhere to the vehicle’s passenger limit. Their key responsibilities and duties include:
- Collating passengers or editing transport schedules are required
- Arriving at collection points on time
- Confirming that all passengers are present and keeping a log of all absent passengers
- Ensuring adherence to passenger limits, both seated and standing
- Avoiding high-traffic and accident-prone routes, wherever possible
- Recording and reporting all major accidents and incidents
- Checking that passengers disembark at the correct destinations, and in a timely manner
- Ensuring that the vehicle is well-maintained, and presentable at all times
To become an airport shuttle driver, you will need a clean drivers license. You will also more than likely need experience driving a vehicle with passengers on it, such as taxi driving.
Skills and relevant work experience
Airport shuttle drivers need skills such as:
- Customer service and interpersonal skills, as you will be transporting customers around all day and interacting with them
- Attention to detail, as airport shuttle drivers must keep their vehicle clean and tidy
- Organization skills, as airport shuttle drives must adhere to strict schedules
- The ability to remain calm under pressure, as being an airport shuttle driver can be stressful when things don’t go according to plan
Airport shuttle drivers can expect to work full time. They will most likely work shifts, having to work in the evenings, weekends and over holiday periods.
According to Neuvoo, the median annual salary for a personal driver in the United States is $58,500 or $30 an hour. Airport shuttle drivers can expect to earn within a similar range.
Airport shuttle drivers progress from other roles, such as a taxi driver or an uber driver. The projected employment growth for all types of personal drivers is 20% between 2018 and 2028, meaning lots of opportunities will be available. Airport shuttle drivers can progress to have more responsibility, such as managing a team of other airport shuttle drivers.