(Female, Age 28) from broken arrow, OK
This is a REAL-LIFE job profile written by a Female aged 28 who works as a Loan Officer in broken arrow, OK. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.
At a Glance
Basic data on your current job
|Job Title||Loan Officer|
|Other Compensation||None Set|
|Company Size||(not answered)|
|Location||broken arrow, OK|
|Years Experience||1 year|
Opinions on your CAREER overall (i.e. not just your current job)
|Years in Career||0|
|Income Rating||0 / 10|
|Interest Rating||0 / 10|
|Work-Life Rating||0 / 10|
|Fulfilment Rating||0 / 10|
Current job Q&A
Describe the type of organization you work for.
Describe your job role and responsibilities.
Data entry,cashiering,customer service,filing,collecting,servicing accounts,taking applications,underwriting loans,closing loans
Please list an additional benefits (beyond compensation) that you receive.
medical,dental,stock,oppurtunities of bonus
Do you feel you are under/over or well/fairly compensated at your current position?
Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
yes,about a 4 person office we depend on each other,great environment
Do you work collaboratively with supervisors/managers?
Do you work collaboratively with your co-workers?
Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Job Title: 9
Level of Responsibility: 6
The Actual Work: 7
A day in the life of…
Please describe a typical workday for you in your current job:
|5am to 6am|
|6am to 7am|
|7am to 8am||8:00 come in get my coffee ask coworkers about day and check my email
my day isn’t set so at any of these times I could be closing a loan or two so we just work around it all day,you have to be able to adapt
|8am to 9am||8:20 if working in cash drawer count money make sure it is all still there open my day
8:25 morning meeting to plan for day
8:30 start time,look at my pending applications for undecisioned customers,call and see if we can schedule or if still interested and thinkin about it.
|9am to 10am||9am call past due late account and see what I can do to help
this goes on till about 11 in the mean time I take payments from customers,offer them additional funds,or whatever promotion we have going on ,when customer leaves go back to calling past due accounts
|10am to 11am||11 am take lunch I am an early eater,but we can go whenever|
|11am to 12pm||12 am come back from lunch
mail has arrived go through mail and pull out payments post those and get deposit ready
|12pm to 1pm||1pm go through my paperwork make sure loan files all broken down,and so on
1:30 go into my follow ups of my customers that know me and do thankyou calls to my good customers seeing if they need anything
|1pm to 2pm||still calling,I have been there 6 years so I am popular|
|2pm to 3pm||I am usually closing a loan at this time,and will be for the rest of the day people try to take off early and come in so a busy time|
|3pm to 4pm||same here or payments|
|4pm to 5pm||again phone,payments,loans yay|
|5pm to 6pm||balance down my cash drawer get deposit ready and go home at 5:30 best that I could describe it ,it can change from day to day|
|6pm to 7pm|
|7pm to 8pm|
|8pm to 9pm|
|9pm to 10pm|
|10pm to 11pm|
|11pm to 12am|
Table of Contents
How you got your job
How did you get your current job?
Referral,my dad knew someone in finance
What was the application process?
We have changed since to submitting application online,then fax resume,then test,then interview if pass
Did you have to interview for your current job? If yes, what did the interview process entail?
yes at least 3 times.I interviewed with the person my father knew,then the district manager,then the manager who needed someone in his branch.
If you can remember, what questions were you asked during the interview?
Do you feel your employer properly prepared you for your job? Explain.
Oh yes,I think the previous question answers that
Was there training for your current position? If yes, what did it entail?
yes,at the time I was hired it was part in the computer,part bookwork,and mentoring.Now it is mainly online,with mentoring from your manager and peers as you grow within the company.
Do you feel your educational background prepared you for your job? Explain.
oh,yes I knew I wanted something in business.Typing,and computer classes helped along with votech
If applicable, do you feel your internship experience helped you prepare for your job?
If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
Sales experience and Customer Service is a must,a degree in business or finance helps.I worked in retail for many years,then branched up to customer service for call centers,and such then branched up to my current job,and worked up in the company
What skills do you think a person should have if they want to pursue a position like yours?
Sales,Socail Skills,Organizational skills,Mathmatical,High School Diploma or higher
Do you feel that you need a certain level of education or training to be successful in your job?
High School Diploma or higher
What advice would you give to someone who was about to start work in your position/ line of work?
Listen,Take time to find out peoples needs and this will help you know what to offer
Long-term career plans
Is your current employment part of your overall career plan? Why or why not?
Yes,I like what I do and plan to continue this until I retire or have children,and even then might do it part time.
What are your current career goals?
Work up through my company to branch manager
Is there anything else you would like to share about your career?
It’s a great job for the right person
Prior work history
Please list your most recent jobs prior to this current job:
|Prior Job 1||customer service rep/also fraud rep||1yr||22000||I started as a customer service rep for a credit card company,answering calls helping cusotmers.Then I moved to the fraud dept to help customers who had experienced fraud with their account|
|Prior Job 2||Customer Service rep||1y||20000||Again did the same thing serviced customers with a credit card account|
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