Medical Office Coordinator
(Female, Age 26) from Columbus, OH
This is a REAL-LIFE job profile written by a Female aged 26 who works as a Medical Office Coordinator in Columbus, OH. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.
At a Glance
Current Job
Basic data on your current job
| Job Title | Medical Office Coordinator |
|---|---|
| Salary | $32,000 |
| Other Compensation | None Set |
| Hours/Week | |
| Company Size | (not answered) |
| Location | Columbus, OH |
| Years Experience | 5 years |
Career Ratings
Opinions on your CAREER overall (i.e. not just your current job)
| Years in Career | 0 |
|---|---|
| Education | (not answered) |
| Income Rating | 0 / 10 |
| Interest Rating | 0 / 10 |
| Work-Life Rating | 0 / 10 |
| Fulfilment Rating | 0 / 10 |
Current job Q&A
Describe the type of organization you work for.
I work for a general Ophthalmology practice, there are about 6 employees.
Describe your job role and responsibilities.
I handle all office procedures, including answering phones and scheduling appointments, as well as handling billing to insurance companies and patients and answering questions
Please list an additional benefits (beyond compensation) that you receive.
Just a quarterly bouns
Do you feel you are under/over or well/fairly compensated at your current position?
I feel I am well compensated with pay but not with benefits.
Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
I work with patients every day and I love it because most of them are very enjoyable and are very nice to me.
Do you work collaboratively with supervisors/managers?
Do you work collaboratively with your co-workers?
Yes
Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
I work in a suite in an office builiding and it is in a nice area. I have no complaints.
Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Income: 2
Benefits: 5
Hours: 1
Co-Workers: 6
Supervisors: 8
Job Title: 4
Level of Responsibility: 7
The Actual Work: 3
A day in the life of…
Please describe a typical workday for you in your current job:
| 5am to 6am | |
| 6am to 7am | |
| 7am to 8am | Driving to work |
| 8am to 9am | Arrived at work at 8 am, got charts ready for the morning patients, made coffee, answered phone calls for patients scheduling appointments. |
| 9am to 10am | Patients start coming in, I take their demographic info and prepare their chart for the doctor |
| 10am to 11am | Still seeing patients and checking them in while answering phone calls and checking patients out of the office after their appointments. |
| 11am to 12pm | Finishing up with patients for the day, closing financial day sheet and reconciling all charges and payments. |
| 12pm to 1pm | lunch |
| 1pm to 2pm | Doctor is out of the office, pulling charts for next week and putting the correct paperwork on them for office visit notes and charges. |
| 2pm to 3pm | Calling patients for the next office day’s appointments to remind them, still answering calls from patients and tending to patients that walk in to schedule appointments. |
| 3pm to 4pm | Getting ready to close office for weekend, clean out coffee pot, turn off all machines in exam rooms, set phone to answering machine |
| 4pm to 5pm | office closed |
| 5pm to 6pm | |
| 6pm to 7pm | |
| 7pm to 8pm | |
| 8pm to 9pm | |
| 9pm to 10pm | |
| 10pm to 11pm | |
| 11pm to 12am |
Table of Contents
How you got your job
How did you get your current job?
Craigslist.org
What was the application process?
I emailed my resume
Did you have to interview for your current job? If yes, what did the interview process entail?
Yes they called me for an interview, I interviewed with the doctor and his current office manager. They offered me the job the same day.
If you can remember, what questions were you asked during the interview?
They asked a lot of questions about my previous experience.
Do you feel your employer properly prepared you for your job? Explain.
Yes, they told me everything they possibly could. There are just some things that you can’t train until it happens.
Was there training for your current position? If yes, what did it entail?
The only training was getting me familiar with all of the office procedures and software and the doctor’s preferences.
Do you feel your educational background prepared you for your job? Explain.
No, my education really doesn’t have anything to do with what I am doing.
If applicable, do you feel your internship experience helped you prepare for your job?
n/a
If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
Learn medical terminology and be familiar with health insurance company procedures.
What skills do you think a person should have if they want to pursue a position like yours?
Organization is a huge part of it, as well as being able to deal with difficult people, because sick people are usually not happy people. You also have to be able to multi-task and still accomplish a good deal of work. It is also helpful to be able to stand your ground because dealing with insurance companies is sometimes very difficult.
Do you feel that you need a certain level of education or training to be successful in your job?
Not necessarilly formal education, just experience is helpful.
What advice would you give to someone who was about to start work in your position/ line of work?
Just to be patient with patients and always act cheerful.
Long-term career plans
Is your current employment part of your overall career plan? Why or why not?
It is part because it is giving me experience dealing with a certain sector of healthcare. I am in nursing school right now so it will come in handy down the road.
What are your current career goals?
I plan on finishing nursing school with my BSN and continuing on to get my master’s in some health field.
Is there anything else you would like to share about your career?
I feel that I’ve made it pretty far in my career without formal schooling, and I am thankful that I waited to go to school until I had more formal work experience.
Prior work history
Please list your most recent jobs prior to this current job:
| Title | Length | Salary | Description | |
| Prior Job 1 | Executive Administrative Assistant | 3 years | 28000 | I was the assistant for 3 Vice Presidents of the company, and I also filled in for the chairman and president’s assistants. |
| Prior Job 2 | Office Manager | 1.5 years | 25000 | Running physician office |
Educational background
Please list your educational background:
High School GPA:3.7
| GPA | School | Degree | |
| College (Undergraduate) or Technical/Vocational |
4 | Columbus State Community College | Nursing |
| Graduate or Professional (Masters or Doctorate) |
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