(Female, Age 48) from Southgate, MI

This is a REAL-LIFE job profile written by a Female aged 48 who works as a Receptionist in Southgate, MI. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.

At a Glance

Current Job

Basic data on your current job

Job Title Receptionist
Salary $27,000
Other Compensation None Set
Hours/Week 42
Company Size (not answered)
Location Southgate, MI
Years Experience 13 years

Career Ratings

Opinions on your CAREER overall (i.e. not just your current job)

Years in Career 0
Education (not answered)
Income Rating 0 / 10
Interest Rating 0 / 10
Work-Life Rating 0 / 10
Fulfilment Rating 0 / 10

Current job Q&A

Describe the type of organization you work for.
We are an envelope/letterhead printer and manufacturer with approximately 95 employees and have been in business (family-owneded) since 1985.

Describe your job role and responsibilities.
answering ad directing telephone calls, dealing with walk-in customers, data entry, mail sorting, recording timesheets, filing.

Please list an additional benefits (beyond compensation) that you receive.
medical and dental

Do you feel you are under/over or well/fairly compensated at your current position?
well compensated

Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
yes; I sometimes do not like this because you deal with so many different personalities.

Do you work collaboratively with supervisors/managers?

Do you work collaboratively with your co-workers?

Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
office – love the fact that it is 10 minutes from home! Great location; parking available.

Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Income: 1
Benefits: 2
Hours: 3
Co-Workers: 6
Supervisors: 5
Job Title: 8
Level of Responsibility: 4
The Actual Work: 7

A day in the life of…

Please describe a typical workday for you in your current job:

5am to 6am
6am to 7am
7am to 8am on way to work
8am to 9am filing; mail, phones
9am to 10am phones, data entry
10am to 11am data entry, phones
11am to 12pm phones, data entry, filing
12pm to 1pm lunch
1pm to 2pm enter orders; phones, filing
2pm to 3pm enter orders; phones
3pm to 4pm filing; enter orders; phones
4pm to 5pm phones; check e-mail
5pm to 6pm leave office
6pm to 7pm n/a
7pm to 8pm n/a
8pm to 9pm n/a
9pm to 10pm n/a
10pm to 11pm n/a
11pm to 12am na

Table of Contents

How you got your job

How did you get your current job?

What was the application process?
paper application

Did you have to interview for your current job? If yes, what did the interview process entail?
yes, I met with the CEO of the company; mostly we spoke about my prior experience.

If you can remember, what questions were you asked during the interview?
how long I had been in the business world; what my interests were; what my future goals were

Do you feel your employer properly prepared you for your job? Explain.
yes, very well.

Was there training for your current position? If yes, what did it entail?
Yes, I was trained on the way our phone system worked.

Do you feel your educational background prepared you for your job? Explain.
Yes, but more computer training would have probably gotten me a higher salary.

If applicable, do you feel your internship experience helped you prepare for your job?
not applicable.

If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
graduate from high school; take business courses

What skills do you think a person should have if they want to pursue a position like yours?
organizational, social, computer, grammar

Do you feel that you need a certain level of education or training to be successful in your job?
high school diploma

What advice would you give to someone who was about to start work in your position/ line of work?
the customer always comes first!!

Long-term career plans

Is your current employment part of your overall career plan? Why or why not?

What are your current career goals?
staying with same company for a few more years and then moving out of state.

Is there anything else you would like to share about your career?

Prior work history

Please list your most recent jobs prior to this current job:

Title Length Salary Description
Prior Job 1 Admin. Assist. 7 years 22000 secretary to several social workers, typing client notes, sending out foster payments, answering phones.
Prior Job 2 Exec. Secretary 7 years 19000 clerical support for the Director of the agency; board meeting minute-taking; typing, phone, schedule appointments;

Educational background

Please list your educational background:

High School GPA:3

GPA School Degree
College (Undergraduate)
or Technical/Vocational
n/a n/a n/a
Graduate or Professional
(Masters or Doctorate)
n/a n/a n/a

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