Claims/Customer Service 

How did you get your current job?
Newpaper ad

What was the application process?
paper application

Did you have to interview for your current job? If yes, what did the interview process entail?
Yes this took me a total of three interviews, by the office manager, and owner.

If you can remember, what questions were you asked during the interview?
Not for sure, as this was almaost ten years ago, but I can tell you Maggie asked alot of questions reguarding math, and measuring.

Do you feel your employer properly prepared you for your job? Explain.
Yes this comapny really trains swell, alot of hand holding, as well as hands on, and until your comfortable, you will continue to have help. The crew here is great.

Was there training for your current position? If yes, what did it entail?
Yes, oyu were expected to train/learn everyday, whether you were listening to coworkers on the phones, or just reading your customer serive books in detail, you were always training, but with help at all times. no deadlines were set up to make anyone fail, just as long as you were seeing the business and retaining what you were learning.

Do you feel your educational background prepared you for your job? Explain.
Somewhat, amybe alittle, mostly though I fell that this job takes a person who cnan think and stand on their own two feet well, without complaining too much.

If applicable, do you feel your internship experience helped you prepare for your job?
no, I learned as I went along, kind of on the jon training.

If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
Learn something about window fashions first, make sure you’ve got basic math measurments down, fractions for one thing. maybe a design class.

What skills do you think a person should have if they want to pursue a position like yours?
Well they surely need a eye or feel for designing, measuring, and can do fractions well, one must learn to be able to adapt to hostile people on the phone, so brush up on your people skills.

Do you feel that you need a certain level of education or training to be successful in your job?
yes, dealing with customers all day long takes a certain kind of person

What advice would you give to someone who was about to start work in your position/ line of work?
Maybe try to visit a local store like jc penny’s or House of Blinds, to get a feel for this kind of business, then you;ll need to see about classes to help with interior designs, and basic measurements.