Customer Service Rep
(Female, Age 42) from Cumming, GA
This is a REAL-LIFE job profile written by a Female aged 42 who works as a Customer Service Rep in Cumming, GA. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.
At a Glance
Basic data on your current job
|Customer Service Rep
Opinions on your CAREER overall (i.e. not just your current job)
|Years in Career
|0 / 10
|0 / 10
|0 / 10
|0 / 10
Current job Q&A
Describe the type of organization you work for.
I work for an organization that works for other companies handling such things as customer service billing sales ect
Describe your job role and responsibilities.
Take calls from customer handle any billing issues
Please list an additional benefits (beyond compensation) that you receive.
Do you feel you are under/over or well/fairly compensated at your current position?
Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
I work form home and love it!
Do you work collaboratively with supervisors/managers?
Do you work collaboratively with your co-workers?
Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
Home and loving it
Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Job Title: 8
Level of Responsibility: 5
The Actual Work: 7
Table of Contents
How you got your job
How did you get your current job?
What was the application process?
Did you have to interview for your current job? If yes, what did the interview process entail?
Yes, they call and do interview over the net
If you can remember, what questions were you asked during the interview?
How are your computer skills ?
What makes you a good candidate?
What is your availability?
Do you feel your employer properly prepared you for your job? Explain.
Was there training for your current position? If yes, what did it entail?
Do you feel your educational background prepared you for your job? Explain.
If applicable, do you feel your internship experience helped you prepare for your job?
If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
look for jobs on the internet
What skills do you think a person should have if they want to pursue a position like yours?
be self motivated, interested in working form home, descent computer skills,
Do you feel that you need a certain level of education or training to be successful in your job?
What advice would you give to someone who was about to start work in your position/ line of work?
Have a good computer and self starter
Ask a Question of this Mentor
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