Phone Technician
(Male, Age 31) from collingswood, NY
This is a REAL-LIFE job profile written by a Male aged 31 who works as a Phone Technician in collingswood, NY. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.
At a Glance
Current Job
Basic data on your current job
| Job Title | Phone Technician |
|---|---|
| Salary | $45,000 |
| Other Compensation | None Set |
| Hours/Week | |
| Company Size | (not answered) |
| Location | collingswood, NY |
| Years Experience | 3 years |
Career Ratings
Opinions on your CAREER overall (i.e. not just your current job)
| Years in Career | 0 |
|---|---|
| Education | (not answered) |
| Income Rating | 0 / 10 |
| Interest Rating | 0 / 10 |
| Work-Life Rating | 0 / 10 |
| Fulfilment Rating | 0 / 10 |
Current job Q&A
Describe the type of organization you work for.
i work for a VERY large telecommunication organization with thousands of employees nationwide.
Describe your job role and responsibilities.
customer service
fix phone lines / wires
find why phone service is not working proplerly or at all
installation
Please list an additional benefits (beyond compensation) that you receive.
2 wks vaca , sick and personal days. 401 k and they offer different levels of health insur. i have free
Do you feel you are under/over or well/fairly compensated at your current position?
well compensated.
Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
i normally work on my own, but if there is a problem sometimes we will call each other for help. i love it.
Do you work collaboratively with supervisors/managers?
Do you work collaboratively with your co-workers?
Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
i work inside and outside in ALL weather conditions. i like it when its nice, but we work in rain, snow, sleet….you name it…sometimes i come home cold and wet. not fun.
Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Income: 1
Benefits: 2
Hours: 4
Co-Workers: 6
Supervisors: 5
Job Title: 8
Level of Responsibility: 7
The Actual Work: 3
A day in the life of…
Please describe a typical workday for you in your current job:
| 5am to 6am | |
| 6am to 7am | |
| 7am to 8am | wake up, check work laptop for jobs received for the day. usually 4-5 jobs per day. go to work truck and get to first job by 8 am. |
| 8am to 9am | arrive at first job. find box. climb pole. find dial tone. |
| 9am to 10am | sit on job. easch job is expected to take about 1 and1/2 hrs. |
| 10am to 11am | drive to next job. talk to customer. find out what is problem. find box. repair wires |
| 11am to 12pm | finish job |
| 12pm to 1pm | meet up with some of the guys.take lunch |
| 1pm to 2pm | find next job. drive there. find box. find problem . fix wires. |
| 2pm to 3pm | go to next job. people are not home. call in to dispatch for another job to replace this one. get to new job. |
| 3pm to 4pm | install phone lines in home. |
| 4pm to 5pm | finish job. do paperwork. no overtime today. |
| 5pm to 6pm | log out of comp. and drive home |
| 6pm to 7pm | |
| 7pm to 8pm | |
| 8pm to 9pm | |
| 9pm to 10pm | |
| 10pm to 11pm | |
| 11pm to 12am |
Table of Contents
How you got your job
How did you get your current job?
friend.. word of mouth…
What was the application process?
online app. interview. 2nd interview.written test. physical. drug test. about a month of paid training
Did you have to interview for your current job? If yes, what did the interview process entail?
there were 2 seperate individual interviews with 2 different people
If you can remember, what questions were you asked during the interview?
qualifications.
other than that i really cant remember
Do you feel your employer properly prepared you for your job? Explain.
yes. the gave us all tools needed. physically as well as on the job tools.
Was there training for your current position? If yes, what did it entail?
it was intensive.
pole climbing.
lots of safety.
lots of tech work/ review. and then followed someone for a bit.
Do you feel your educational background prepared you for your job? Explain.
in a way, but only bsics.. i learned in depth when i trained.
If applicable, do you feel your internship experience helped you prepare for your job?
no internship
If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
get in as early as you can. its a great job with great pay/ benefits. if they are not accepting apps, keep on checking back and applying untilo they are
What skills do you think a person should have if they want to pursue a position like yours?
be able to work on your own
be motivated
understand technology
good communication skills
Do you feel that you need a certain level of education or training to be successful in your job?
they provide you with training that i believe is adequate even if you have never done it before
What advice would you give to someone who was about to start work in your position/ line of work?
dont cut corners. be on time. do the job right the first time.dont make your managers have to check up on you.
Long-term career plans
Is your current employment part of your overall career plan? Why or why not?
i plan on staying there until i retire. i love my job.
What are your current career goals?
move up to the top box in my company.
Is there anything else you would like to share about your career?
if you can get in… do it. it will be well worth it.
Prior work history
Please list your most recent jobs prior to this current job:
| Title | Length | Salary | Description | |
| Prior Job 1 | phone tech | 3yrs | 22 | find, repair phone problems indopors/ outdoors at line |
| Prior Job 2 | cable tech | 2 yrs | pd per job . on average about 17 hr. | find/fix problems with phone, internet/cable. install all 3 |
Educational background
Please list your educational background:
High School GPA:3
| GPA | School | Degree | |
| College (Undergraduate) or Technical/Vocational |
3.5 | lincoln tech | electronics |
| Graduate or Professional (Masters or Doctorate) |
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