Senior Claims Rep. 

(Female, Age 33) from Antelope, CA

This is a REAL-LIFE job profile written by a Female aged 33 who works as a Senior Claims Rep. in Antelope, CA. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.

At a Glance

Current Job

Basic data on your current job

Job Title Senior Claims Rep.
Salary $40,000
Other Compensation None Set
Hours/Week 40
Company Size (not answered)
Location Antelope, CA
Years Experience 3 years

Career Ratings

Opinions on your CAREER overall (i.e. not just your current job)

Years in Career 0
Education (not answered)
Income Rating 0 / 10
Interest Rating 0 / 10
Work-Life Rating 0 / 10
Fulfilment Rating 0 / 10

Current job Q&A

Describe the type of organization you work for.
We own 20 hospitals and 120 churches.

Describe your job role and responsibilities.
process claims, payments, Set up new claims, customer service, authorizations of medical treatment, Disability payments, Investigations and Monitor medical treatment.

Please list an additional benefits (beyond compensation) that you receive.
403(b), 2wks PTO, PPO Health Plan, Discounts(I.e. homeowners ins, auto ins. theme park….)

Do you feel you are under/over or well/fairly compensated at your current position?

Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
Interaction with others is normal as we all learn from each other. But it is not required to work closely with another. I like it because I can learn how others work there desk. Others have more experience than I do so I diffinately learn from them.

Do you work collaboratively with supervisors/managers?

Do you work collaboratively with your co-workers?

Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.

Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Income: 2
Benefits: 3
Hours: 4
Co-Workers: 1
Supervisors: 5
Job Title: 7
Level of Responsibility: 6
The Actual Work: 8

Table of Contents

How you got your job

How did you get your current job?
Referral from a past supervisor

What was the application process?
Submitted a professional cover letter and resume

Did you have to interview for your current job? If yes, what did the interview process entail?
Yes, I went throught two one on one interviews with the director and his manager.

If you can remember, what questions were you asked during the interview?

Do you feel your employer properly prepared you for your job? Explain.

Was there training for your current position? If yes, what did it entail?

Do you feel your educational background prepared you for your job? Explain.

If applicable, do you feel your internship experience helped you prepare for your job?

If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
Start as a Claims assistant take the require training classes to get your certificate. Apply for Claims ajusters postions when available.

What skills do you think a person should have if they want to pursue a position like yours?
Customer service, ability to make decisions, Team player and responible. This job entitles you to make treatment decisions for injured workers. Being able to resolve problems or provide answers and resourcing other for a possible answer to solve a question. Take responsibility for any mistakes you make as penalties become greater if found out later.

Do you feel that you need a certain level of education or training to be successful in your job?

What advice would you give to someone who was about to start work in your position/ line of work?
Make sure you enjoy a desk job, enteracting with injured workers and being in charge of your own desk.

Ask a Question of this Mentor

This mentor has opted to receive questions from people interested in this career or job position. Please be respectful of their time and willingness to help. Include some basic relevant background so they can intelligently answer your question.