Team Lead 

Describe the type of organization you work for.
Premiere Response is a contact center that focuses on high level customer communications for any sized program. We are a division of American Customer Care, with 11 call centers in 7 domestic locations.

Describe your job role and responsibilities.
The job of a Team Leader Call Center is a highly focused position to ensure a service-oriented and professional working environment by supervising the performance of team members and executing necessary actions for their motivation when required. Team leaders are knowledgeable of all reporting aspects, communications terminology and technology, and organizational procedures.

Please list an additional benefits (beyond compensation) that you receive.
2 weeks paid vacation. 401K not matched by employer

Do you feel you are under/over or well/fairly compensated at your current position?
Under compenstated

Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.

Do you work collaboratively with supervisors/managers?
No

Do you work collaboratively with your co-workers?
No

Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.

Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Income:
Benefits:
Hours:
Co-Workers:
Supervisors:
Job Title:
Level of Responsibility:
The Actual Work: