Eliglibility Counselor 2 (Female, Age 30) in Dandridge, TN

This is a REAL-LIFE job profile written by a Female aged 30 who works as a Eliglibility Counselor 2 in Dandridge, TN. This professional kindly spent a bit of their time to complete our job profile survey so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.

At a Glance

Current Job

Basic data on your current job

Job TitleEliglibility Counselor 2
Other Compensation None Set
Company Size(not answered)
LocationDandridge, TN
Years Experience3 years

Career Ratings

Opinions on your CAREER overall (i.e. not just your current job)

Years in Career0
Education(not answered)
Income Rating0 / 10
Interest Rating0 / 10
Work-Life Rating0 / 10
Fulfilment Rating0 / 10

Table of Contents

Current job Q&A

Describe the type of organization you work for.
I work for the government.

Describe your job role and responsibilities.
I interview clients.

Please list an additional benefits (beyond compensation) that you receive.
Sick Leave, 12 days Vacation, 401k match, health insurance

Do you feel you are under/over or well/fairly compensated at your current position?

Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
I work with lots of people. And I enjoy it most of the time. ๐Ÿ™‚

Do you work collaboratively with supervisors/managers?

Do you work collaboratively with your co-workers?

Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
I work in a call center. I’m in a small cube every day. It is not my favorite thing about my job.

Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Income: 1
Benefits: 4
Hours: 5
Co-Workers: 2
Supervisors: 3
Job Title: 8
Level of Responsibility: 6
The Actual Work: 7

A day in the life ofโ€ฆ

Please describe a typical workday for you in your current job:

5am to 6am
6am to 7am
7am to 8amI begin work at 7:30 am. I attempt to get to work around 7 so I can read emails and get prepared for my day before the clients start calling in.
8am to 9amCalls start around 7:30 and go non-stop. I answer questions about client’s cases, complete interviews, screen applications for eligibility and attempt to finish up any cases left hanging by other case workers.
9am to 10amTake Calls
10am to 11amOn Tuesdays I have a unit meeting from 10-11 am. In this meeting we discuss any policy changes, issues, and receive feedback on monthly stats.
11am to 12pmTake Calls
12pm to 1pmLunch
1pm to 2pmMore Calls
2pm to 3pmMore Calls
3pm to 4pmMore calls until 4. I usually stop taking calls at 3:30 and process any left over paperwork until time to go home. Officially I clock out at 4, but usually I’m still working for awhile after that.
4pm to 5pm
5pm to 6pm
6pm to 7pm
7pm to 8pm
8pm to 9pm
9pm to 10pm
10pm to 11pm
11pm to 12am

How you got your job

How did you get your current job?

What was the application process?
Electronic Application and Test

Did you have to interview for your current job? If yes, what did the interview process entail?

If you can remember, what questions were you asked during the interview?
They asked if I graduated college.

Do you feel your employer properly prepared you for your job? Explain.

Was there training for your current position? If yes, what did it entail?
Yes there was a four month training.

Do you feel your educational background prepared you for your job? Explain.

If applicable, do you feel your internship experience helped you prepare for your job?

If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
Get a degree and learn how to tell when people are lying.

What skills do you think a person should have if they want to pursue a position like yours?
Social skills, organizational skills, tough skin, the ability to leave work at the office, and addiction to coffee helps.

Do you feel that you need a certain level of education or training to be successful in your job?

What advice would you give to someone who was about to start work in your position/ line of work?
It gets better.

Long-term career plans

Is your current employment part of your overall career plan? Why or why not?

What are your current career goals?
Having a job that helps pay the bills ๐Ÿ™‚

Is there anything else you would like to share about your career?

Prior work history

Please list your most recent jobs prior to this current job:

Prior Job 1Asst. Store Manager5 years18000I managed a video store and it was awesome.
Prior Job 2

Educational background

Please list your educational background:

High School GPA:4

College (Undergraduate)
or Technical/Vocational
2.9Carson NewmanReligion/Sociology
Graduate or Professional
(Masters or Doctorate)
3.1Carson NewmanCounseling

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