Small Business Owner/Operator 

(Female, Age 58) from Springville, IN

This is a REAL-LIFE job profile written by a Female aged 58 who works as a Small Business Owner/Operator in Springville, IN. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.

At a Glance

Current Job

Basic data on your current job

Job Title Small Business Owner/Operator
Salary $60,000
Other Compensation None Set
Hours/Week 35
Company Size (not answered)
Location Springville, IN
Years Experience 20 years

Career Ratings

Opinions on your CAREER overall (i.e. not just your current job)

Years in Career 0
Education (not answered)
Income Rating 0 / 10
Interest Rating 0 / 10
Work-Life Rating 0 / 10
Fulfilment Rating 0 / 10

Current job Q&A

Describe the type of organization you work for.
I own a small Trash Hauling Business. I have 2 compactors with 1 main driver and 1 laborer with him. We go door to door for residents and empty dumpsters for businesses. We have been in business for 20 years and are located in a rural community. We are a small, local service, but provide personalable service promptly and efficiently.

Describe your job role and responsibilities.
answer phones, payroll, A/P, A/R, customer service, billing

Please list an additional benefits (beyond compensation) that you receive.

Do you feel you are under/over or well/fairly compensated at your current position?

Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.

Do you work collaboratively with supervisors/managers?

Do you work collaboratively with your co-workers?

Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.

Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Job Title:
Level of Responsibility:
The Actual Work:

A day in the life of…

Please describe a typical workday for you in your current job:

5am to 6am
6am to 7am
7am to 8am Arrive at the office and immediate check the messages on the answering machine, voicemail, and notes from the previous day to see what is needed to be the priority for the day. Turn the phones on by 8am.
8am to 9am Call the driver to see if there are any issues to be concerned with and to confirm any new customers that have begun the route for that day.
9am to 10am Look through the books to see if any payments need posted to accounts and begin by checking the dates to see if it is time to begin billing for the month. Check the calendar for A/P due to get ready to go in the mail.
10am to 11am Check the mail upon its arrival for incoming checks to be recorded and prepare the deposit for the bank. Write the check to be cashed for refueling and go to the bank on the lunch hour. All the time in between answer the phone or take care of customers as they come by the office.
11am to 12pm Continue taking care of customers and proceed with updating A/R as necessary. go to lunch at 12pm
12pm to 1pm lunch
1pm to 2pm Check voicemail and answering machine upon arrival of lunch break and trip to the bank. Count out refueling money and have list together for new customers and any issues that have arisen for the next days route for when the driver comes in.
2pm to 3pm When the driver comes in receive the receipts for the day, give him the cash for refueling and discuss if there were any mechanical issues with the truck and/or any issues with laborer or customers on the route. Give directions and addresses to new customers if any and clock the driver and other employees out for the day.
3pm to 4pm Post incoming payments and record receipts of refuse at landfill and fuel tallies and mileage sheets and file away. Maintain phones and customer contacts as needed until 4pm. Just before 4pm if there are any new issues that arise or customers to begin tomorrow contact driver and discuss where they are just before shutting down everything and closing for the day.
4pm to 5pm Lock the door, shut down the computer, and head home.
5pm to 6pm
6pm to 7pm
7pm to 8pm
8pm to 9pm
9pm to 10pm
10pm to 11pm
11pm to 12am

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