Customer Service Rep
(Female, Age 27) from houston, TX
This is a REAL-LIFE job profile written by a Female aged 27 who works as a Customer Service Rep in houston, TX. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.
At a Glance
Current Job
Basic data on your current job
| Job Title | Customer Service Rep |
|---|---|
| Salary | $31,000 |
| Other Compensation | None Set |
| Hours/Week | 40 |
| Company Size | (not answered) |
| Location | houston, TX |
| Years Experience | 2 years |
Career Ratings
Opinions on your CAREER overall (i.e. not just your current job)
| Years in Career | 0 |
|---|---|
| Education | (not answered) |
| Income Rating | 0 / 10 |
| Interest Rating | 0 / 10 |
| Work-Life Rating | 0 / 10 |
| Fulfilment Rating | 0 / 10 |
Current job Q&A
Describe the type of organization you work for.
I work for att call center they take calls opening new accounts or terminating them offer cable phone and internet services as well as wireless services.
Describe your job role and responsibilities.
I help customers open new accounts. I review and trouble shoot any customers problems they are having with their recivers. And i also review accounts and make payments on thier bills or adjust bills.
Please list an additional benefits (beyond compensation) that you receive.
2 weeks vacation and one week sick time
Do you feel you are under/over or well/fairly compensated at your current position?
under compensated
Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
Do you work collaboratively with supervisors/managers?
No
Do you work collaboratively with your co-workers?
No
Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Income:
Benefits:
Hours:
Co-Workers:
Supervisors:
Job Title:
Level of Responsibility:
The Actual Work:
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