Account Manager Freight
(Male, Age 30) from Elkridge, MD
This is a REAL-LIFE job profile written by a Male aged 30 who works as a Account Manager Freight in Elkridge, MD. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.
At a Glance
Basic data on your current job
|Job Title||Account Manager Freight|
|Other Compensation||None Set|
|Company Size||(not answered)|
|Years Experience||2.5 years|
Opinions on your CAREER overall (i.e. not just your current job)
|Years in Career||0|
|Income Rating||0 / 10|
|Interest Rating||0 / 10|
|Work-Life Rating||0 / 10|
|Fulfilment Rating||0 / 10|
Current job Q&A
Describe the type of organization you work for.
Public company, total 450,000 employees. Largest supply chain provider in US. Multi National Corp
Describe your job role and responsibilities.
I serve as a subject expert for LTL freight, a specialty product UPS offers. I do some selling of services to corporations, and serve as an adviser to the Account Executives, sales support reps, and inside sales reps. I aid them in selling the freight product.
Please list an additional benefits (beyond compensation) that you receive.
2 weeks vacation, 2 weeks sick leave, full health, pention and 401k, company car and gas card, cell phone/blackberry, laptop, company credit card, verizon air card,
Do you feel you are under/over or well/fairly compensated at your current position?
I am currently undercompensated for my position. I earn a base salary of $57k, which is about $10k less than average, however I make up for it with bonuses.
Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
Yes, I work across functions and have internal support staff. I enjoy it, but it is hard getting so many departments to work in synch.
Do you work collaboratively with supervisors/managers?
Do you work collaboratively with your co-workers?
Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
I have an office, but I spend most of my time on site in the field at customer locations.
Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Job Title: 5
Level of Responsibility: 2
The Actual Work: 3
A day in the life of…
Please describe a typical workday for you in your current job:
|5am to 6am|
|6am to 7am|
|7am to 8am||Check emails, talk with drivers and operations Staff. Review Previous days revenue numbers, check daily calender|
|8am to 9am||Regional Conference calls to review, intiatives, results and data.|
|9am to 10am||Pricing call to go over profitability of potential accounts and contracts being negotiated.|
|10am to 11am||In person appointments and sales calls. Work on winning new business, keeping existing business and discovering new opportunities. Try to make 7 of these visits a day. Also implement technologies and advise sales reps on how to sell our services. Sporadically check emails and return phone calls.|
|11am to 12pm||In person appointments and sales calls. Work on winning new business, keeping existing business and discovering new opportunities. Try to make 7 of these visits a day. Also implement technologies and advise sales reps on how to sell our services. Sporadically check emails and return phone calls.|
|12pm to 1pm||In person appointments and sales calls. Work on winning new business, keeping existing business and discovering new opportunities. Try to make 7 of these visits a day. Also implement technologies and advise sales reps on how to sell our services. Sporadically check emails and return phone calls.|
|1pm to 2pm|
|2pm to 3pm|
|3pm to 4pm|
|4pm to 5pm||Close out day by updating info, looking at tomorrow’s schedule and creating new contracts/pricings. Writeoff any service failures.|
|5pm to 6pm||none|
|6pm to 7pm||none|
|7pm to 8pm||none|
|8pm to 9pm||none|
|9pm to 10pm||none|
|10pm to 11pm||none|
|11pm to 12am||none|
Table of Contents
How you got your job
How did you get your current job?
promotion, I have worked for UPS for 5 years and was promoted to this position.
What was the application process?
online application, interview
Did you have to interview for your current job? If yes, what did the interview process entail?
Yes, 2 rounds after being recommended for the job internally. Individual interviews.
If you can remember, what questions were you asked during the interview?
Being internal less was asked about job performance, and more about career direction and reason for wanting current position
Do you feel your employer properly prepared you for your job? Explain.
No, there was so much internal process, that it would be impossible to cover all the needed processes.
Was there training for your current position? If yes, what did it entail?
Continual training including 2 week long off site training. I also provide training to different business units.
Do you feel your educational background prepared you for your job? Explain.
Yes, I went to a large school where you had to be a go getter, this has helped me navigate the company I work for.
If applicable, do you feel your internship experience helped you prepare for your job?
Not much, I interned with Abercrombie and Fitch, a retail organization. Little in common
If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
They need to have experience in transportation. This is not a tangible product sale, it is a service with a complex rating program. It is also a time sensitive product so there is little room for error.
What skills do you think a person should have if they want to pursue a position like yours?
Strong skill set in logic and quantitative. Also open to change and be thick skinned.
Do you feel that you need a certain level of education or training to be successful in your job?
Yes and no. At minimum you must be personable and outgoing. To be truly succesful you need to be quick in decision making.
What advice would you give to someone who was about to start work in your position/ line of work?
That they should start in inside sales first to get experience and read as much as possible about supply chain before entering into sales.
Long-term career plans
Is your current employment part of your overall career plan? Why or why not?
Maybe, I will be moving in the next year because my fiance is graduating and getting a job somewhere. UPS has assured me of a job and is also cross training me in operations. I like the long term stability, benefits and pention. I will however open my services to the market to see what they are worth.
What are your current career goals?
General or upper management.
Is there anything else you would like to share about your career?
That while working for a large company is difficult, it gives you valuable experience to put on a resume. That working in sales offers face time with customers that often leads to future job opps.
Prior work history
Please list your most recent jobs prior to this current job:
|Prior Job 1||Inside Sales||8 months||42000||Inside sales, sales from a call center|
|Prior Job 2||Freight Manager||18months||23000||Managed a crew which packed and consolidated shipments for freight.|
Please list your educational background:
High School GPA:2.5
|2.2||University of Wisconsin- Madison||BA|
|Graduate or Professional
(Masters or Doctorate)
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