Product Coordinator 

(Male, Age 23) from Brooklyn, NY

This is a REAL-LIFE job profile written by a Male aged 23 who works as a Product Coordinator in Brooklyn, NY. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.

At a Glance

Current Job

Basic data on your current job

Job Title Product Coordinator
Salary $42,000
Other Compensation None Set
Hours/Week 40
Company Size (not answered)
Location Brooklyn, NY
Years Experience 2.5 years

Career Ratings

Opinions on your CAREER overall (i.e. not just your current job)

Years in Career 0
Education (not answered)
Income Rating 0 / 10
Interest Rating 0 / 10
Work-Life Rating 0 / 10
Fulfilment Rating 0 / 10

Current job Q&A

Describe the type of organization you work for.
We are an international travel wholesaler for tourism in North America.

Describe your job role and responsibilities.
Manage contracts with hotels, manage promotions, handle guest confirmations and cancellations.

Please list an additional benefits (beyond compensation) that you receive.
1 week vacation, 3 personal days, no insurance yet but will receive benefits towards the end of this month

Do you feel you are under/over or well/fairly compensated at your current position?
Sometimes well, sometimes under. Every day is different in terms of work load.

Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.

Do you work collaboratively with supervisors/managers?

Do you work collaboratively with your co-workers?

Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.

Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Job Title:
Level of Responsibility:
The Actual Work:

A day in the life of…

Please describe a typical workday for you in your current job:

5am to 6am
6am to 7am
7am to 8am Commuting.
8am to 9am Arrive to the office at 8:30. I punch in my time-card. Sit down at my desk and find some rate revisions (for hotels) sitting in my inbox. I mark them for me to go back to later.
9am to 10am I check our received faxes of hotel guest confirmations and cancellations. I make note of each one in our system for others to have easy access to the information.
10am to 11am I continue doing faxed confirmations and cancellations until I finish. At this point, I scan everything into our system for future look-up and place the faxes into the recycling bin. I look over the faxes which we have sent out and are awaiting replies on and judge the time and cut-off (after a certain time-limit, the rooms we sell from hotels are given back to hotels, in order to avoid riff-raff, it’s important to get confirmations and cancellations in on time) before sending faxes. After setting my piles aside I fax over unconfirmed reservations and cancellations.
11am to 12pm I begin working on assembling our rate tables for some of our busier hotels.
12pm to 1pm Lunch break until 12:30 PM. Work on inserting new hotel contracts into our system
1pm to 2pm Begin to take out rates for our reporting deadline. (This is to avoid people booking with old rates)
2pm to 3pm As our report of confirmations and cancellations is sent out, I begin to refresh our rates for our busier hotels. Because there is a lot of information being changed, this is a lengthy process.
3pm to 4pm Work on a few hotel contracts and then work on the confirmations and cancellations we have in our email.
4pm to 5pm Finish off confirmations and cancellations and leave around 4:45.
5pm to 6pm
6pm to 7pm
7pm to 8pm
8pm to 9pm
9pm to 10pm
10pm to 11pm
11pm to 12am

Table of Contents

How you got your job

How did you get your current job?

What was the application process?
I submitted my resume, did a brief phone interview, went in for an interview, was told that they found someone better but thought I would be valuable for a different position, interviewed a second time and got a call the same day with a job offer.

Did you have to interview for your current job? If yes, what did the interview process entail?
Yes. For the company I work at, there were 2 interviews, however for my current job there was only 1 interview. I was interviewed by my manager and supervisor.

If you can remember, what questions were you asked during the interview?
What was important to me in a job. What my goals are going into the future. Whether I plan to finish my finance degree. There were others, these are the only ones coming through clearly now though.

Do you feel your employer properly prepared you for your job? Explain.
Yes. As with any job there will always come times when no level of preparation can avoid running into a problem, but I would say they were thorough in teaching me how their system works.

Was there training for your current position? If yes, what did it entail?
Yes, it was mostly just a matter of going over my day-to-day role.

Do you feel your educational background prepared you for your job? Explain.
Like I answered in a different question, yes, mostly because of learning Excel in college.

If applicable, do you feel your internship experience helped you prepare for your job?

If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
To be honest, it’s a matter of persistence. I got put into a rough spot when my former employer decided to lay me off instead of promote me. That motivated me to get something better than my promotion and I was able to find it. My language skills and past work experiences are both always well noted as they show adaptability and work-ethic.

What skills do you think a person should have if they want to pursue a position like yours?
A working knowledge of Microsoft Excel and Access, as a lot of work is done in the computer. Speed-reading is a valuable asset to as there are lots of contracts to look over. Patience is a valuable skill to keep from going off the deep end when it’s Friday, the server is not working and you’ve just been told you can’t leave until your work is done.

Do you feel that you need a certain level of education or training to be successful in your job?
From my own personal experience, I would say at least some college. I don’t think a degree is required, but I was never taught Excel until college and it is vital to understand the program.

What advice would you give to someone who was about to start work in your position/ line of work?
Keep your head down. Stay out of office politics. Work and the reward will come.

Long-term career plans

Is your current employment part of your overall career plan? Why or why not?
It didn’t start out as part of my career plan, but it is inevitably a part of it now. I think on my resume, my position shows that I am trustworthy, accountable and tech-savvy enough for the kinds of positions I would ideally go for in the future.

What are your current career goals?
Work for a finance company at some point.

Is there anything else you would like to share about your career?

Prior work history

Please list your most recent jobs prior to this current job:

Title Length Salary Description
Prior Job 1 Interpreter 7 Months 24000 I assisted tourists in picking out professional equipment for them to purchase.
Prior Job 2 Agent 2 years Commission Tracked down leads, matched prospective renters with suitable apartments, coordinated showings of properties.

Educational background

Please list your educational background:

High School GPA:3.6

GPA School Degree
College (Undergraduate)
or Technical/Vocational
3.2 Pace University International Business / Bachelor’s
Graduate or Professional
(Masters or Doctorate)

Ask a Question of this Mentor

This mentor has opted to receive questions from people interested in this career or job position. Please be respectful of their time and willingness to help. Include some basic relevant background so they can intelligently answer your question.