Computer Technician (Female, Age 28) in Cranston, RI

This is a REAL-LIFE job profile written by a Female aged 28 who works as a Computer Technician in Cranston, RI. This professional kindly spent a bit of their time to complete our job profile survey so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.

At a Glance

Current Job

Basic data on your current job

Job TitleComputer Technician
Salary$60,000
Other Compensation None Set
Hours/Week50
Company Size(not answered)
LocationCranston, RI
Years Experience16 years

Career Ratings

Opinions on your CAREER overall (i.e. not just your current job)

Years in Career0
Education(not answered)
Income Rating0 / 10
Interest Rating0 / 10
Work-Life Rating0 / 10
Fulfilment Rating0 / 10

Table of Contents

Current job Q&A

Describe the type of organization you work for.
it is a library. i backup and troubleshoot system problems and look after the libraries computers connected to the system. if they need reports made i do them too.

Describe your job role and responsibilities.
i trouble shoot computer problems, print reports, upgrade and back up the system.

Please list an additional benefits (beyond compensation) that you receive.
i have 401k, 4 weeks paid vacation, 4 weeks sick leave per year, paid insurance and a retirment plan.

Do you feel you are under/over or well/fairly compensated at your current position?
well compensated

Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
my job does involve working with many people. I WORK WITH LIBRARIANS, OTHER TECHNICAL SUPPORT SPECIALISTS, AND SERVICE SPECIALISTS SENT IN FROM OTHER COMPANIES. I LOVE WORKING WITH OTHER PEOPLE. I ENJOY THEM.

Do you work collaboratively with supervisors/managers?
Yes

Do you work collaboratively with your co-workers?
Yes

Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
I WORK IN AN OFFICE OF 5 PEOPLE. WE WORK TOGETHER FOR A COMMON GOAL AND IT REALLY HELPS TO HAVE SUPPORTIVE PEOPLE AROUND YOU. I LOVE IT ALOT.

Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Income: 1
Benefits: 5
Hours: 4
Co-Workers: 2
Supervisors: 3
Job Title: 8
Level of Responsibility: 6
The Actual Work: 7

A day in the life of…

Please describe a typical workday for you in your current job:

5am to 6am
6am to 7am
7am to 8amGOT READY FOR WORK. MADE SURE CLOTHES WERE APPROPRIATE. JEANS AND CLEAN SHIRT IS FINE.
8am to 9amGOT MY COFFEE AND LEFT TO GO TO WORK.

CAME IN AND STARTED UP COMPUTER.

PRINTED OUT LIBRARY NOTICES AND READ ANY MESSAGES, EMAILS AND UPDATES I HAVE.

9am to 10amRECEIVED PHONE CALLS AND ANSWERED ANY INQUIRIES FROM LIBRARIANS. THEY CALL TO ASK FOR CERTAIN REPORTS TO BE RUN OR PROBLEMS THEY MAY BE EXPERIENCING WITH A COMPUTER FILE OR SYSTEM. HAD A BRIEF MEETING WITH STAFF ABOUT THE SYSTEM UPGRADE WE HAVE IN PROGRESS.
10am to 11amANSWERED MORE PHONE CALLS AND PRINTED OUT SPECIFIC REPORTS FOR LIBRARIANS.
11am to 12pmCHECKED ON COMPUTER SYSTEM, MADE SURE EVERYTHING IS RUNNING SMOOTHLY. I’M BASICALLY BABYSITTING SYSTEM, NOT NEEDED UNLESS SYSTEM FAILS IN SOME WAY. SO I DO BUSY WORK.

SUCH AS READ EMAILS, CLEAN DESK, REFILL COPY MACHINES OR PRINTERS.

12pm to 1pmWENT TO LUNCH
1pm to 2pmHAD ANOTHER BRIEF MEETING ABOUT SYSTEM UPGRADES IN PROGRESS. HOW WE ARE GOING TO PROCEED AND WHAT TO HELP LIBRARIANS WITH.
2pm to 3pmANWERED MORE PHONE INQUIRIES. MOSTLY REPORTS THEY WANT DONE.

CALLED SOME LIBRARIES BACK IN RESPONSE TO MY PHONE MESSAGES. USUALLY REPORTS THEY WANT DONE.

3pm to 4pmTOOK A BRIEF BREAK THEN WENT DOWNSTAIRS TO MEET WITH LIBRARIANS THERE TO SEE WHAT ISSUES THEY MAY HAVE WITH THE SYSTEM. NO ISSUES TODAY.
4pm to 5pmCHANGED COMPUTER TAPES FOR BACKUP TONIGHT. SO WHEN NIGHT CREW RUNS BACKUP THE TAPES ARE NEW.

5pm to 6pmWENT HOME
6pm to 7pm
7pm to 8pm
8pm to 9pm
9pm to 10pm
10pm to 11pm
11pm to 12am

How you got your job

How did you get your current job?
JUST CALLED AND ASKED IF HIRING

What was the application process?
JUST FILLED OUT JOB APPLICATION

Did you have to interview for your current job? If yes, what did the interview process entail?
YES- I WAS ALREADY WORKING THERE SO IT WAS A PROMOTION. I DID INTERVIEW AND WAS ASKED QUESTIONS MOSTLY ABOUT HOW I HANDLE PEOPLE AND CERTAIN PROBLEMS. I WAS INTERVIEWED BY THE HEAD TECHNICIAN AND ONLY HIM.

If you can remember, what questions were you asked during the interview?
MOSTLY WHAT WOULD I DO IN CERTAIN SITUATIONS. I DONT REMEMER SPECIFIC QUESTIONS IT WAS SO LING AGO.

Do you feel your employer properly prepared you for your job? Explain.

Was there training for your current position? If yes, what did it entail?

Do you feel your educational background prepared you for your job? Explain.

If applicable, do you feel your internship experience helped you prepare for your job?

If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
START AT THE BOTTOM. WORK YOUR WAY UP. IT SHOWS THAT YOUR WILLING TO DO THE SMALL JOBS TO GET TO THE BIG JOBS. I STARTED OUT WORKING AT THE LIBRARY BY CHECKING OUT BOOKS. NOW I TROUBLESHOOT THE WHOLE SYSTEM.

What skills do you think a person should have if they want to pursue a position like yours?
GOOD ATTITUDE-SMILE

WORK WELL WITH OTHERS-BE FRIENDLY AND HELPFUL

WILLING TO LEARN FROM OTHERS-TAKE CRITICISM AND WORK FROM IT

HANDLE UPSET CUSTOMERS WITHOUT GETTING YOURSELF UPSET

Do you feel that you need a certain level of education or training to be successful in your job?
YES-BUT YOU CAN LEARN IT ON THE JOB-I DID

What advice would you give to someone who was about to start work in your position/ line of work?
START FROM THE BOTTOM AND WORK YOUR WAY UP.

BR HELPFUL AND LEARN FROM OTHERS.

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