(Male, Age 26) from Silver Spring, MD
This is a REAL-LIFE job profile written by a Male aged 26 who works as a Bookkeeper in Silver Spring, MD. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.
At a Glance
Basic data on your current job
|Other Compensation||None Set|
|Company Size||(not answered)|
|Location||Silver Spring, MD|
|Years Experience||16 months|
Opinions on your CAREER overall (i.e. not just your current job)
|Years in Career||0|
|Income Rating||0 / 10|
|Interest Rating||0 / 10|
|Work-Life Rating||0 / 10|
|Fulfilment Rating||0 / 10|
Current job Q&A
Describe the type of organization you work for.
Terminix is a national company including 14 countries around the world that provide service for pest and termite control. The company has plans that are tailored for the customers
Describe your job role and responsibilities.
Cash management and customer service responsibilities such as answering customers needs and scheduling service as required. Process daily banking deposits.
Please list an additional benefits (beyond compensation) that you receive.
401K, Health, Vacation, Sick, Personal, Holidays
Do you feel you are under/over or well/fairly compensated at your current position?
Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
I work with mostly women in the office, it’s something you have to get used to. The overall tone in the office is favorable. Even though, there are times when co-workers vent about situations at home.
Do you work collaboratively with supervisors/managers?
Do you work collaboratively with your co-workers?
Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Job Title: 1
Level of Responsibility: 1
The Actual Work: 1
Table of Contents
How you got your job
How did you get your current job?
What was the application process?
Did you have to interview for your current job? If yes, what did the interview process entail?
The interview was primarly a one on one. Manager asked questions about family life and how would one handle customers if a manager was not present
If you can remember, what questions were you asked during the interview?
How would you calm an irrate customer?
Do you feel your employer properly prepared you for your job? Explain.
Was there training for your current position? If yes, what did it entail?
Do you feel your educational background prepared you for your job? Explain.
If applicable, do you feel your internship experience helped you prepare for your job?
If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
There’s not much that you have to do. People would just have to learn how to be extremely patient with customers because tend to express frustration and anger if they do not get what they want. Most demand same day service and the overall job can discourage the representative.
What skills do you think a person should have if they want to pursue a position like yours?
One must have great personal skills because everyday you are dealing with customer and you cannot agitate or upset customers. And you must have a clear speaking voice so customers can understand you without being repetitive.
Do you feel that you need a certain level of education or training to be successful in your job?
At least High School
What advice would you give to someone who was about to start work in your position/ line of work?
Experience dealing with customer is the most important factor
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