Medical Secretary 2
(Female, Age 48) from waltham, MA
This is a REAL-LIFE job profile written by a Female aged 48 who works as a Medical Secretary 2 in waltham, MA. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.
At a Glance
Basic data on your current job
|Job Title||Medical Secretary 2|
|Other Compensation||None Set|
|Company Size||(not answered)|
|Years Experience||10 years|
Opinions on your CAREER overall (i.e. not just your current job)
|Years in Career||0|
|Income Rating||0 / 10|
|Interest Rating||0 / 10|
|Work-Life Rating||0 / 10|
|Fulfilment Rating||0 / 10|
Current job Q&A
Describe the type of organization you work for.
Big medical office with about 12 drs and 4 np and 2 pc
Describe your job role and responsibilities.
Answer phones make appts verify insurance info,refill request,triage calls
Please list an additional benefits (beyond compensation) that you receive.
4 wks vacation,12 sick,410k and hphc for health insurance
Do you feel you are under/over or well/fairly compensated at your current position?
Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
Yes and working with others gets me through the day someone to help me and to vent too and I like it
Do you work collaboratively with supervisors/managers?
Do you work collaboratively with your co-workers?
Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Job Title: 8
Level of Responsibility: 7
The Actual Work: 3
A day in the life of…
Please describe a typical workday for you in your current job:
|5am to 6am|
|6am to 7am|
|7am to 8am||At home|
|8am to 9am||Arrive at 8.45 log into phones read messages for the day in regards to schedule appts and staffingi pretty much do the same thing every day all day sometimes I check and fax referrals,missing drs orders to other sites,reprint lab orders|
|9am to 10am||Answers phones,make appts send messages|
|10am to 11am||Answers phones make appts check messages sent back to me and call patients back|
|11am to 12pm||Answer phones ect|
|12pm to 1pm||Lunch for 1 hr|
|1pm to 2pm||Check messages and answer phones|
|2pm to 3pm||Check messages answer phone check on requested scripts,verify appts,check on add on patients|
|3pm to 4pm||Phones|
|4pm to 5pm||Make sure daily scripts,appts and messages are answered and answer phones until 5|
|5pm to 6pm||Na|
|6pm to 7pm||Na|
|7pm to 8pm||Na|
|8pm to 9pm||Na|
|9pm to 10pm||Na|
|10pm to 11pm||Na|
|11pm to 12am||Na|
Table of Contents
How you got your job
How did you get your current job?
What was the application process?
Did you have to interview for your current job? If yes, what did the interview process entail?
If you can remember, what questions were you asked during the interview?
What would I do with an irate patient
Do you feel your employer properly prepared you for your job? Explain.
Yes lots of training
Was there training for your current position? If yes, what did it entail?
Yes computer program,customer service class,medical asst class
Do you feel your educational background prepared you for your job? Explain.
Yes I took medical assitant for 9 months
If applicable, do you feel your internship experience helped you prepare for your job?
Yes it taught me skills and how to work with patients
If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
Take a medical assistant course
What skills do you think a person should have if they want to pursue a position like yours?
Medical knowledge and customer service skills
Do you feel that you need a certain level of education or training to be successful in your job?
on the job training would work
What advice would you give to someone who was about to start work in your position/ line of work?
Listen and always treat people the way you want to be treated
Long-term career plans
Is your current employment part of your overall career plan? Why or why not?
Yes its what I went to school for
What are your current career goals?
Thinking of bussiness
Is there anything else you would like to share about your career?
Prior work history
Please list your most recent jobs prior to this current job:
|Prior Job 1||medical asst||2 years||12.00 hr||blood sugars injections heights weights ekgs scripts|
|Prior Job 2||pharm tech||1 year||10 hour||Fill and enter scripts answer phones and cashier|
Please list your educational background:
High School GPA:na
|Graduate or Professional
(Masters or Doctorate)
Ask a Question of this Mentor
This mentor has opted to receive questions from people interested in this career or job position. Please be respectful of their time and willingness to help. Include some basic relevant background so they can intelligently answer your question.