(Female, Age 31) from torrance, CA
This is a REAL-LIFE job profile written by a Female aged 31 who works as a Division Director in torrance, CA. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.
At a Glance
Basic data on your current job
|Job Title||Division Director|
|Other Compensation||None Set|
|Company Size||(not answered)|
|Years Experience||1 year|
Opinions on your CAREER overall (i.e. not just your current job)
|Years in Career||0|
|Income Rating||0 / 10|
|Interest Rating||0 / 10|
|Work-Life Rating||0 / 10|
|Fulfilment Rating||0 / 10|
Current job Q&A
Describe the type of organization you work for.
I work for a 4.5 billion dollar Fortune 500 publically traded US based company that is focused on staffing and consulting services. We have over 350 offices globally.
Describe your job role and responsibilities.
As a division director I am directly responsible for managing a team of recruiters, sales executives and technology consultants. I manage client project engagements, ensure fair project pricing and oversee project quality assurance. I am also directly responsible for all typical management duties: employee retention, supervision and recruitment.
Please list an additional benefits (beyond compensation) that you receive.
3 weeks of cto, multiple health insurance options including ppo, hmo and full dental options, company stock options, company sponsored insurance options life and disability, company perks programs like discount movie and sports events tickets and an employee matched 401k plan.
Do you feel you are under/over or well/fairly compensated at your current position?
I feel fairly compensated but I do work very long hours.
Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
Working well with others is an essential part of my job. I enjoy the time I get to spend with my team and our clients. I like working with other people because it makes the day go by more quickly.
Do you work collaboratively with supervisors/managers?
Do you work collaboratively with your co-workers?
Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
I am required to collaborate with people at all levels of my organization from top to bottom and back.
Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Job Title: 5
Level of Responsibility: 6
The Actual Work: 4
A day in the life of…
Please describe a typical workday for you in your current job:
|5am to 6am|
|6am to 7am|
|7am to 8am||I arrive at the office and log into my computer and phone system. I open up my email inbox, project mgt software and my company database. I spend the next hour or so catching up on work and sending follow up email.|
|8am to 9am||My team arrives and we do what we call a morning board. This is a quick plan of action meeting. We talk about commitments (appts, interviews, project reports, etc.) for the day and I prioritize their workplans based on the needs of the group.|
|9am to 10am||This hour I spend 45 minutes talking with an importing client about a pending project that is delayed in starting. While I am on the conf call with the client and my team I am responded to email from other clients and my consultants who are out in the field (anyone not at my local office this is usually someone at at client site.) I finally get my coffee.|
|10am to 11am||I do a quick review of my new hires daily planner and talk with him about his activity so far today. I run a report that lets me see who he has called and what they have discussed and I make a few recommendations to him for areas of improvement. We roleplay a client call- this is a training excercise and I pretend to be him calling on a client. He pretends to be the client and we play out the scenario so that he can see how I respond. After this I hop in the car to head to a networking event at my downtown LA office.|
|11am to 12pm||I arrive in DTLA and set up the conf room for the HDI networking event. Today I am actually the event speaker so I spend a few minutes preparing handouts and getting the room set up. I talk with my admin and give her instructions about what to do when the lunch arrives as well as who to anticipate arriving for attendees. People arrive at 11:30.|
|12pm to 1pm||I spend this hour speaking on the current ecomony and hiring strategies in a down market. I talk about employee retention, the impact of the baby boomers retirement and the reality of a limited labor force in specialized skill areas like IT and healthcare.|
|1pm to 2pm||From 1 until 1:30 we have post talk questions and answers and general networking. After the event I help my admin clean up the conf room and head into the DTLA Bull pen this is the open floor area where my collegues from the DTLA office work. I log onto a computer and reply to my most pressing email.|
|2pm to 3pm||I finish up with pressing email around 2:15. A few minutes later then planned I head over to the Staple center to make an appearance at the LA government technology conf. The event is dominated by vendors (people trying to sell IT products and services) and there are very few practicioners (people who support IT and buy those products and services) so I head out almost as soon as I get there.|
|3pm to 4pm||I spend from 3:00 until 3:45 in traffic trying to get back to my home office for a 4:00 appointment. I arrive in my office in time to answer 911’s (critical concerns my team has related to current or immediately pending projects)prior to my appt.|
|4pm to 5pm||I spend 30 minutes interviewing a potential new member of my consulting team. She is a former product manager and has a very impressive background. She is immediately available for work because her last employer just had significant layoffs here locally. I spend the next half hour speaking with clients on the phone.|
|5pm to 6pm||At 5:00 I lead a 1/2 hour “new hire” training conf call for all new members of team. This call is focused on overcoming client objections and we spend a lot of time roleplaying real world client objection scenarios. 5:30 arrives and I’m wondering what happened to my day because I still feel like I have a ton of work to do. I grab a diet coke and hit the phones to try to catch up with all of my field teams to grab a status check.|
|6pm to 7pm||Evening board meeting with my team. We reconvene to discuss how close we came to meeting/exceeding our commitments for the day. We celebrate any successes for the day (tonight thats 2 new pending client engagements and a positive review from a typically difficult client) and we talk through any areas where we missed the mark (tonight that has to do with my newest team members inability to hit 75% of his days commitments.) As a group we chat about strategies for improvement and review any remaining 411 (non urgent concerns that came up during the day.) Today’s 411’s relate to a credit billing concern and it was pretty easy to explain/resolve. I head back to my desk at 6:30 and catch up on voicemail and email messages.|
|7pm to 8pm||I wrap up my email log off my computer and head home for the night. on somenights at this time I head out to a client dinner. Tonight I get to hit the gym after work and try to burn off some of the pizza I ate at my lunch networking event.|
|8pm to 9pm|
|9pm to 10pm|
|10pm to 11pm|
|11pm to 12am|
Table of Contents
How you got your job
How did you get your current job?
What was the application process?
Phone screen, resume, in person interviews, panel interview and finally a working (day in the life) interview
Did you have to interview for your current job? If yes, what did the interview process entail?
I did have to interview. I had a conversation with my current supervisor over the phone after being referred by a personal friend. That conversation was a phone screen for each of us. It was followed by a series of in person interviews (3) and was completed with a working interview where I got to spend a day with my would be team watching them work and evaluating the fit.
If you can remember, what questions were you asked during the interview?
I was asked questions about my management experience. The achievement I’m most proud of in my career. To provide a “roadblock”/challenge and explain. What values I hold most critical. What my ideal work environment is.
Do you feel your employer properly prepared you for your job? Explain.
Yes, my job was clearly defined to me from the interview process on. I have been provided with every resource necessary to ensure my success.
Was there training for your current position? If yes, what did it entail?
Yes. We have a new hire 30 day training plan that provides the history of the company, corporate philosophy and core job requirements. After the initial training we have an ongoing training program. It has online elements, multimedia elements and live team training.
Do you feel your educational background prepared you for your job? Explain.
Yes and no. School prepared me by giving me the core skills necessary to be successful: confidence, organization, communication and basic business etiquette. However, the real world is much more gray then an mba program case study or mangement theory paper would ever lead you to believe. The world moves at a much faster pace then an acadmic environment and in the real world you don’t get penalized a grade point for being late you lose your company money and you risk losing your job.
If applicable, do you feel your internship experience helped you prepare for your job?
If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
My job requires a graduate degree. I would suggest to anyone interested in holding my position that they start by focusing on education. Once a degree is achieved it is important to gain work experience as a consultant. It is difficult to be a successful manager without understanding the day to day life of the people you are managing.
What skills do you think a person should have if they want to pursue a position like yours?
Patience, stellar communication, organization and time management skills are critical for my position. If someone doesn’t possess those attributes other skills are irrelevant. Beyond those core skills an indivdual who wants my job needs to have strong: project and people management, general math, social networking, industry technical knowledge and ability to learn on the fly. My job requires adaptabilty and life long learning skills too.
Do you feel that you need a certain level of education or training to be successful in your job?
Yes, my job requires a graduate degree.
What advice would you give to someone who was about to start work in your position/ line of work?
I would tell them to work on managing the high highs and the low lows. My job is very demanding and the work flow can be very cyclical. One minute your team can be experiencing the success of a project finished early and the very next minute you can be fielding a call from a justifiably frustrated customer who is unhappy with the service of your team. Typically the people who land in my job are used to a relatively high level of success. Learning to “check your ego” and recognise that managing some team failures is just a part of the job is critical to your success.
Long-term career plans
Is your current employment part of your overall career plan? Why or why not?
Yes. I am doing exactly what I hoped to be doing at this point in my career. I’ve always wanted to be a vp at fortune 500 and this is an important step in that plan.
What are your current career goals?
I would like to keep advancing within my company to higher and higher management levels. I am currently a division director and the next step is to move into a regional vp role. After I achieve and succeed at that role I would like to be a senior vp for my company.
Is there anything else you would like to share about your career?
If you have an inquisitive mind, bore easily because you like to be kept challenged and dont shy away from hardwork then this is an ideal career for you.
Prior work history
Please list your most recent jobs prior to this current job:
|Prior Job 1||Business Development/ Business Analyst||1 year||93000||I was a consultant responsible for it risk management with a focus on Sox related client engagements. I was responsible for working with clients to secure the engagement and then for executing the project.|
|Prior Job 2||Business Development||2.5 years||85000||I was directly responsible for post M&A new business compliance and development. My job required me to work with wholesale commercial and residential loan officers to ensure compliance with all banking guidelines. Adoption was determined based on approved loan volume.|
Please list your educational background:
High School GPA:4
|Graduate or Professional
(Masters or Doctorate)
|3.8||Simmons College School of Management||MBA|
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