Assistant Manager 

(Female, Age 28) from Englewood, NY

This is a REAL-LIFE job profile written by a Female aged 28 who works as a Assistant Manager in Englewood, NY. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.

At a Glance

Current Job

Basic data on your current job

Job Title Assistant Manager
Salary $36,000
Other Compensation None Set
Hours/Week 40
Company Size (not answered)
Location Englewood, NY
Years Experience 1 year

Career Ratings

Opinions on your CAREER overall (i.e. not just your current job)

Years in Career 0
Education (not answered)
Income Rating 0 / 10
Interest Rating 0 / 10
Work-Life Rating 0 / 10
Fulfilment Rating 0 / 10

Current job Q&A

Describe the type of organization you work for.
I work for an internationally known, high end fashion company. I am unsure of the exact size but the company is spread throughout the world.

Describe your job role and responsibilities.
I am responsible for the higher of new talent, visual merchandising of the store, loss prevention including internal, external and operational, sales generation and how it will be achieved. I am responsible for the proper coaching and success programs to get sales associates to the level we need them to be in order for our store to be successful in our market.

Please list an additional benefits (beyond compensation) that you receive.
2 weeks vacation, 1 week of sick leave, health insurance, life insurance, and 401K

Do you feel you are under/over or well/fairly compensated at your current position?
I feel uner compensated monitarily but I feel well compensated in benefits

Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
I work with people everyday at my job. I am in customer service and also have 15 other employees I work with. I do like working with people. Some days working with people is easier than others.

Do you work collaboratively with supervisors/managers?

Do you work collaboratively with your co-workers?

Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
Store location. I like how open our area is but I don’t like that our store has not been updated in about 10 years. I like that I don’t work behind a desk everyday but the older I get the harder it is for me to stand 8 to 9 hours a day. 1

Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Income: 1
Benefits: 2
Hours: 3
Co-Workers: 6
Supervisors: 4
Job Title: 8
Level of Responsibility: 5
The Actual Work: 7

Table of Contents

How you got your job

How did you get your current job?
I was recruited from a different company

What was the application process?
Paper application

Did you have to interview for your current job? If yes, what did the interview process entail?
I was interviewed once by the district manager. Normally there would be several interviews but the store manager had previously worked with me at another company and new she wanted me to work with her so the DM was the only person who needed to give the approval after our only interview.

If you can remember, what questions were you asked during the interview?
What was my departments of responsibility?

How did I control payroll?

I was asked about Key Performance Indicators.

He asked me a few personal questions about myself to get to know me better.

I honestly don’t remember much more than that.

Do you feel your employer properly prepared you for your job? Explain.
I don’t feel like any employer I have ever worked for prepares you well for a job. Everything is rushed and that is why you must be open minded, ask a lot of questions, and take a lot of notes. You are really responsible for your own training because really 1 week is not enough. That is why having previous experience is important because retail management is transferable if you can do it in one company you can do it in another. The expectation might be different but overall it is the same.

Was there training for your current position? If yes, what did it entail?
I had 1 week of training which included a workbook that was kind of like a checklist to my progress. It introduces you to the company and your position and is kind of a crash course of what is expected of your position.

Do you feel your educational background prepared you for your job? Explain.
I feel like the communication skills I learned through my human communications minor has been very helpful in my position which I never thought it would be, but the business part is different. I was in school for corporate and small business management and not necessarily front line management. I feel that even a college education doesn’t prepare you for that position only experience does.

If applicable, do you feel your internship experience helped you prepare for your job?
I had an internship doing payroll and human resources for a ski resort so I really don’t feel like that prepared me at all for what I am doing now but could prepare me for a future career.

If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
Do not call to find out if the company is hiring. Come properly dressed into the store and ask for a manager in order to pick up an application. You need to have at least 2 years experience in that position or have a college degree in order to even qualify for the assistant position. Bring the application back 100% complete not missing anything to the store manager. Do not attach a resume with the information the application is asking for you need to actually fill it out if it is asking for it. Introduce yourself and give some quick information about why you are qualified for that position as if you are being interviewed. The interview is the biggest part of the hiring process. Be sure to inform yourself of the company in order to reference your knowledge of the company. Know key information such as numbers about the company you are currently working for or may have worked for previous. Talk highly of yourself and your successes in your position making sure it relates directly to the position you are applying for. Be patient, it takes time and a few different interviews in order for an offer to be placed on the table.

What skills do you think a person should have if they want to pursue a position like yours?
Selling skills, customer service skills, organizational skills, managerial skills, ability to on the spot coach sales associates, previous experience on a POS system, understanding of visual, human resources, sales generation, and loss prevention. Open minded, creative and ability to think outside the box. Follows direction well, ability to multi task, flexibility and competitive.

Do you feel that you need a certain level of education or training to be successful in your job?
Most definitly. In order to be hired into a managerial position you must have 2 years of previous experience or a college degree

What advice would you give to someone who was about to start work in your position/ line of work?
Be extremely open minded to the company. Ask a lot of questions. Take advantage as much as possible the only week of actual training you will have. The rest of your training will be in your own hands. Do not let sales associates take advantage of the fact that you are new because they will all test your limits no matter how long they have been working there previous to you. Read thoroughly through the policy and procedures binder. Take lot’s of notes that will be easy to reference. Keep a daily planner in order to keep tasks and different communications in order.

Long-term career plans

Is your current employment part of your overall career plan? Why or why not?
It wasn’t apart of my plan but with failed attempts to find another career I have decided I need to put my all into this career and push myself to do better always and move my way up in the company instead of pushing back and feeling like this isn’t where I am supposed to be. Once I made that decision it feels that I have been increasingly successful in my position and looking at a raise as well as a couple promotions in my future.

What are your current career goals?
As of right now I feel that this is my career goal. I am looking at moving into a co-manager position within the next 6 months and move into a store manager position within a year from now. From there I don’t know exactly what I want to do.

Is there anything else you would like to share about your career?
I don’t believe there is anything else I would like to share.

Prior work history

Please list your most recent jobs prior to this current job:

Title Length Salary Description
Prior Job 1 Assistant manager 1 year 36000 I am responsible for the higher of new talent, visual merchandising of the store, loss prevention including internal, external and operational, sales generation and how it will be achieved. I am responsible for the proper coaching and success programs to get sales associates to the level we need them to be in order for our store to be successful in our market.
Prior Job 2 Assistant manager 2 years 32000 Report to the store manager as my higher up. I am responsible for hiring, training, coaching of old and new sales associates. Addressing any external, internal, and operational loss prevention. Following up with any human resource issues within the store including problem solutions for any problem associates. New hire paperwork and termination of future and old employees. Visual merchandising the store in order for the store to look it’s best at 100% everyday.

Educational background

Please list your educational background:

High School GPA:3

GPA School Degree
College (Undergraduate)
or Technical/Vocational
2.8 Southern Oregon University Bachelor of Science
Graduate or Professional
(Masters or Doctorate)

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