(Female, Age 29) from denver, CO
This is a REAL-LIFE job profile written by a Female aged 29 who works as a Fulfillment Analyst in denver, CO. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.
At a Glance
Basic data on your current job
|Job Title||Fulfillment Analyst|
|Other Compensation||None Set|
|Company Size||(not answered)|
Opinions on your CAREER overall (i.e. not just your current job)
|Years in Career||0|
|Income Rating||0 / 10|
|Interest Rating||0 / 10|
|Work-Life Rating||0 / 10|
|Fulfilment Rating||0 / 10|
Current job Q&A
Describe the type of organization you work for.
Online retailer in handbags, luggages, luggage, business cases and much more. Company survived the dot bomb and has been growing since. The total employeed is roughly 110 people. We use the drop ship model to process orders that are placed through the website.
Describe your job role and responsibilities.
Manage drop ship vendors by maintaining order processes such as on time shipping and cancellations. Fulfillment works with the Customer Team and with the vendors with any order issues such as wrong products shipped and unshipped orders. Have also begun to look at te return logistics of the business and implement ways to reduce returns.
Please list an additional benefits (beyond compensation) that you receive.
3 weeks vacation, 1 week sick itme, Medical Dental and vision insurance, 401k
Do you feel you are under/over or well/fairly compensated at your current position?
undercompensated at the moment
Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
Yes, I do work with others on a daily basis. Yes, I like it. It brings a closeness that allows work to be completed more efficiently by being able to use them as resources. It also allows us to grow as a team.
Do you work collaboratively with supervisors/managers?
Do you work collaboratively with your co-workers?
Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
I work in an office cubicle. I often can get distracted with traffic in the walkways.
Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Job Title: 3
Level of Responsibility: 4
The Actual Work: 2
Table of Contents
How you got your job
How did you get your current job?
What was the application process?
Did you have to interview for your current job? If yes, what did the interview process entail?
Yes, I did interview. I had 1 interview with the Customer Care Manager as an individual.
If you can remember, what questions were you asked during the interview?
What customer service expierence I had and how I could the company benefit from my expierences.
Do you feel your employer properly prepared you for your job? Explain.
yes. all the resources are available for training.
Was there training for your current position? If yes, what did it entail?
Yes. I started in customer care and worked my way to another group that half was customer care and half fulfillment. When an opening became available in fulfillment as an analyst, I applied. THis is when I had to learn different aspects of the operations side of the company.
Do you feel your educational background prepared you for your job? Explain.
yes.I have taken classes that have taught me to be a better speaker and written.
If applicable, do you feel your internship experience helped you prepare for your job?
If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
You will need to find a company that has a great culture. Culture is key. In a large corporation it is best to understand the backend processes that ultimately make the business. Start thinking of ways to interact with key departments in improving process for a better expierence to the client.
What skills do you think a person should have if they want to pursue a position like yours?
YOu would need to be able to approach people at all department head levels. Being efficient in Excel and other visual docuemnts is helpful. Organization is a key in a growing business as well as time management.
Do you feel that you need a certain level of education or training to be successful in your job?
yes, business and merchandising
What advice would you give to someone who was about to start work in your position/ line of work?
Always ask questions and do not be afraid to speak up. Write down ideas and bring them to meetings when anyone asks if there are questions to a certain discussion. It is best to show people that you are creative and can think outside the box.
Prior work history
Please list your most recent jobs prior to this current job:
|Prior Job 1||Fulfillment Analyst||3||36000|
|Prior Job 2||Senior Customer Care Analyst||2||34000|
Please list your educational background:
High School GPA:3
|3||Arapahoe CC||Associate of Arts|
|Graduate or Professional
(Masters or Doctorate)
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