Quality Investigation
(Male, Age 24) from O Fallon, MO
This is a REAL-LIFE job profile written by a Male aged 24 who works as a Quality Investigation in O Fallon, MO. We have removed all names and personal information in order to protect privacy. This professional kindly spent a bit of their time to complete one of our job profile surveys so that prospective job seekers like you could read their insights. Please excuse any punctuation or grammatical errors in this profile.
At a Glance
Current Job
Basic data on your current job
| Job Title | Quality Investigation |
|---|---|
| Salary | $24,000 |
| Other Compensation | None Set |
| Hours/Week | 40 |
| Company Size | (not answered) |
| Location | O Fallon, MO |
| Years Experience | 2 years |
Career Ratings
Opinions on your CAREER overall (i.e. not just your current job)
| Years in Career | 0 |
|---|---|
| Education | (not answered) |
| Income Rating | 0 / 10 |
| Interest Rating | 0 / 10 |
| Work-Life Rating | 0 / 10 |
| Fulfilment Rating | 0 / 10 |
Current job Q&A
Describe the type of organization you work for.
quality checking, sales validation
Describe your job role and responsibilities.
quality checking, sales validation
Please list an additional benefits (beyond compensation) that you receive.
None
Do you feel you are under/over or well/fairly compensated at your current position?
Under
Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Please explain.
This is a team work project
Do you work collaboratively with supervisors/managers?
Do you work collaboratively with your co-workers?
Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it.
office with team members
Please rate each of the following aspects of your current job on a scale of 1-10 (10 being the highest/best):
Income: 1
Benefits: 4
Hours: 2
Co-Workers: 3
Supervisors: 5
Job Title: 8
Level of Responsibility: 6
The Actual Work: 7
A day in the life of…
Please describe a typical workday for you in your current job:
| 5am to 6am | |
| 6am to 7am | |
| 7am to 8am | Waking up, getting ready for work, packing my lunch |
| 8am to 9am | boot up computer, picking off where I left off of work the previous day. New work may also be assigned early in the morning. |
| 9am to 10am | making phone calls to states where the timezone is appropriate. States in the East coast and midwest coast are able to be called. States in the West coast will have to wait for another two hours to make sure we are not calling customers at 6AM in the morning. |
| 10am to 11am | 15 minute break, and then back to work. |
| 11am to 12pm | making calls to the pacific timezone states to avoid calling them early in the morning |
| 12pm to 1pm | 30 minute lunch and then back to work on the files. |
| 1pm to 2pm | continue working on file, making more phone call attempts |
| 2pm to 3pm | making 2nd call attempts to customers we were not able to reach earlier in the morning. We require to reach as many customers as possible. Once second call attempts are made, other members of the team are required to make 3rd call attempts. This will ensure that we have made every effort to contact the customer concerning the questions we may have. |
| 3pm to 4pm | continue working on the second call attempts. If no more 2nd call attempts are needed, we will be assigned special projects that is being done for the team. Quality checking is also a very important thing. We want to make sure we conduct good quality line of work |
| 4pm to 5pm | getting ready to wrap up the day |
| 5pm to 6pm | The workday shift ends and we head home to our family. |
| 6pm to 7pm | |
| 7pm to 8pm | |
| 8pm to 9pm | |
| 9pm to 10pm | |
| 10pm to 11pm | |
| 11pm to 12am |
Table of Contents
How you got your job
How did you get your current job?
Temp Agency
What was the application process?
Submitted Resume
Did you have to interview for your current job? If yes, what did the interview process entail?
None
If you can remember, what questions were you asked during the interview?
Do you feel your employer properly prepared you for your job? Explain.
Yes, we had a lot of training
Was there training for your current position? If yes, what did it entail?
Training lasted one month
Do you feel your educational background prepared you for your job? Explain.
No, my courses have not been applied to my work assignments yet.
If applicable, do you feel your internship experience helped you prepare for your job?
No
If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
Yes
What skills do you think a person should have if they want to pursue a position like yours?
very detail oriented
Do you feel that you need a certain level of education or training to be successful in your job?
Somewhat.
What advice would you give to someone who was about to start work in your position/ line of work?
Pay attention to the details, dont be afraid to ask for help
Long-term career plans
Is your current employment part of your overall career plan? Why or why not?
None
What are your current career goals?
Graduate College
Is there anything else you would like to share about your career?
N/A
Prior work history
Please list your most recent jobs prior to this current job:
| Title | Length | Salary | Description | |
| Prior Job 1 | Quality Investigation | 2 years | 24000 | |
| Prior Job 2 |
Educational background
Please list your educational background:
High School GPA:3.7
| GPA | School | Degree | |
| College (Undergraduate) or Technical/Vocational |
3.7 | University of Phoenix | Business |
| Graduate or Professional (Masters or Doctorate) |
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