1. What exactly do you do?
- What field is your job in?
Hospitality - What is your job title?
Server - Please provide a brief description of the firm or organization that you currently work for (size and general description of what type of organization it is)
Restaurant, not sure what size the entire company is. My location employs approximately 100 people.
- How long have you been employed in this position?
3 months - How many hours do you work a week on average?
35 - Please provide a BRIEF description of your duties and responsibilities. (job description)
35 - Please provide a BRIEF description of your duties and responsibilities. (job description)
Serve food and beverages to customers, handle money and credit cards. End of shift cleaning duties.
- What was your gross income last year? Please include any bonuses or incentives received.
30000 - What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
25000 - Please list any benefits you have (Please include number of weeks vacation, sick leave and type of health insurance, retirement plan 401k)
--- - Do you feel you are under/well/over compensated at your current position?
under
2. Work environment!
- Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Explain
Yes, I work with others and deal with people all day. 95% of the time, I love it! There are a few bumps in the road but, that's life - deal with it and move on! Don't sweat the small stuff!
- Do you work collaboratively with supervisors/managers?
Yes - Do you work collaboratively with your co-workers?
Yes - Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it
In the hospitality industry, working together is a must in order to help things run smoothly and avoid negative situations.
- Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
- 1 Income
- 5 Work Environment - co-workers
- 6 Work Environment - supervisors
- 7 Benefits
- 3 Hours
- 4 Level of responsibility
- 2 The actual "work" you do at your job
- 8 Job Title
3. How should someone new to the workforce get a J-O-B like yours?
- If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
Put a smile on your face, keep a positive attitude and work hard!
- What skills do you think a person should have if they want to pursue a position like yours? Please be specific and explain why (e.g., social skills, organization skills, technical skills)
You should be very social, love to talk to people and be good with money.
- Do you feel that you need a certain level of education or training to be successful in your job?
yes - as there is in every job - What advice would you give to someone who was about to start work in your position/ line of work?
SMILE!
4. How did you get your J-O-B
- How did you find your current job? (e.g. newspaper, internet, referral, etc.)
Walk-in - What was the application process for your job? (e.g. submitted resume, paper application, electronic application, all, etc.)
paper application, face-to-face interview - Did you have to interview for your current job? If yes, what did the interview process entail? (e.g., number of interviews, who you interviewed with, group interview, individual interview, etc.)
yes - one-on-one interview with a manager - If you can remember, what questions were you asked at your interview?
when can you work (availability) - Is this the job / field you planned to work in?
No - If your job is in a different field from your original plan how did you get here? Explain (Plan can be from high school/college/post college/personal plan)
I was a teacher but I had a baby and I'm not ready for full time work yet!
5. Background: Are you qualified?
- Was there training for your current position? If yes, what did it entail?
yes, a week's worth of learning the menu, following another server, being followed and a simple test to make sure everything was understood - Do you feel your employer properly prepared you for your job? Explain
Yes! Serving tables does not really take much preparation. - Do you feel your educational background prepared you for your job? Explain
Yes, I have previous serving experience. - If applicable, do you feel your internship experience helped you prepare you for your job?
6. The Future and Beyond (FINAL SECTION)
- If someone were to observe you at work, what would he or she say is "fun" about your job?
meeting new people, working with a fun crowd, taking care of big parties - What is (are) the most fulfilling aspect(s) and least fulfilling aspect(s) of your current employment? (e.g. fiscal, spiritual, type of work, hours, commute, compensation, etc.)
Most fulfilling: working with people (on the good days) Least fulfilling: not enought money for the work I do. - Is your current employment part of your career plan? Why or why not?
no, I will go back to teaching next year when my baby is older - What are your current career goals? (Can be broad or specific)
Finish my master's in reading & curriculum - Is there anything else you would like to share about your career?
I love kids - that's why I love teaching!
7. A Day in the Life Of...
- 7 am - 8 am
Sleep, feed the baby - 8 am - 9 am
Relax, feed & change the baby - 9 am - 10 am
Have breakfast - 10 am - 11 am
Dishes, laundry, feed the baby - 11 am - 12 am
Shower, baby nap time - 12 am - 1 pm
- 1 pm - 2 pm
Relax before work, check email, play games online - 2 pm - 3 pm
Head to work, eat lunch and catch up with friends at work before starting my shift. - 3 pm - 4 pm
Dishes, laundry, feed the baby - 4 pm - 5 pm
Begin serving tables, offer specials, advertise happy hour & appitizer specials - 5 pm - 6 pm
Continue serving tables, keep up with refilling drinks, getting checks, etc. - 6 pm - 7 pm
Re-check stock of supplies, check sidework, continue serving tables - 7 pm - 8 pm
Happy hour is over but, still busy with the dinner rush. Continue taking care of guests, turning tables as quickly as possible to make more money! - 8 pm - 9 pm
Younger crowd starts coming in - check sidework/supplies again. Keep up with guests requests, assist other servers if need be. - 9 pm - 10 pm
Keep on truckin' - it's almost over! - 10 pm - 11 pm
Last hour for food to be served. Finish up serving tables, offer desserts, last call drinks from bar... - 11 pm - 12 pm
NO MORE FOOD ORDERS!!! Bar open until 1130. Take last requests, print guest checks, cash out guests and begin closing sidework. Go home, relax and go to bed!