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General Manager Career Profiles
A general manager oversees employees, monitors operations, monitors financial data, keeps track of inventory, assesses interactions with customers to monitor for quality service, and modifies business plans to meet goals. General managers play a key role in the success of a company, a branch location, or a cluster of branch locations. The amount of duties and responsibilities a general manager has depends on the company, the position, and individual background.
To become a general manager, a person may need only a high school diploma, although some companies may require an associate’s degree, a bachelor’s degree, or even a master’s degree. In some companies, workers start as employees with minimal education and climb the ladder to management positions. However, the only way to fast track into this position is to earn a bachelor’s degree or a master’s degree. People who earn these degrees typically have a wider choice of jobs, better benefits, and higher salaries. A positive attitude, a drive for success, attention to detail, excellent communication and organizational skills are necessary for success in this career.
Most people who dream about a career as a general manager wonder what daily life is really like in the workplace. In our career profiles below, you can read about the experiences of actual general managers, including how they landed their current position, their salaries, advice to those interested in this career path, and more.