1. Employment Profile: What exactly does a Case Manager do? |
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 What field is your job in?
Social Services
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What is your job title?
Case Manager
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Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
I work for a homeless shelter/soup kitchen/food pantry that can house 30 people and serves a free lunch 6 days a week.
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How long have you been employed in this position?
2 years
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How many hours do you work a week on average?
35
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Please provide a BRIEF description of your duties and responsibilities. (job description)
Meet with residents of the shelter to help them update/create resumes, apply for jobs, and enroll in various therapy classes. Also go out in the field to deliver lunches to the unsheltered homeless
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What was your gross income last year? Please include any bonuses or incentives received.
50000
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What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
50000
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Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
401k, health (medical, dental, vision), free meals, paid time off
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Do you feel you are under/well/over compensated at your current position?
well compensated
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2. Work environment! |
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Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
yes, must interact with other employees as well as residents of the shelter and other community members
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Do you work collaboratively with supervisors/managers?
Yes
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Do you work collaboratively with your co-workers?
Yes
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Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
have an office at the shelter but spend a good deal of time working in the field (out around town) or in one on one meetings with shelter residents
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Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
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1 Income
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4 Work Environment - co-workers
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5 Work Environment - supervisors
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3 Benefits
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2 Hours
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6 Level of responsibility
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7 The actual "work" you do at your job
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8 Job Title
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3. How should someone new to the workforce get a J-O-B like yours? |
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If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
start doing volunteer work at a homeless shelter to see if they like it
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What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
must be able to work with all different people from all types of backgrounds. need to be understanding of people who may be less fortunate than yourself, and nonjudgemental of people who have problems that are effecting their lives.
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Do you feel that you need a certain level of education or training to be successful in your job?
yes
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What advice would you give to someone who was about to start work in your position/ line of work?
do volunteer work in a similar setting
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