1. Employment Profile: What exactly does a Medical Office Coordinator do? |
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 What field is your job in?
Medical/Healthcare
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What is your job title?
Medical Office Coordinator
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Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
I work for a general Ophthalmology practice, there are about 6 employees.
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How long have you been employed in this position?
Since Aug 06
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How many hours do you work a week on average?
35-40
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Please provide a BRIEF description of your duties and responsibilities. (job description)
I handle all office procedures, including answering phones and scheduling appointments, as well as handling billing to insurance companies and patients and answering questions
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What was your gross income last year? Please include any bonuses or incentives received.
30,000 approx
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What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
32000
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Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
Just a quarterly bouns
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Do you feel you are under/well/over compensated at your current position?
I feel I am well compensated with pay but not with benefits.
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2. Work environment! |
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Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
I work with patients every day and I love it because most of them are very enjoyable and are very nice to me.
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Do you work collaboratively with supervisors/managers?
No
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Do you work collaboratively with your co-workers?
Yes
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Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
I work in a suite in an office builiding and it is in a nice area. I have no complaints.
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Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
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2 Income
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6 Work Environment - co-workers
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8 Work Environment - supervisors
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5 Benefits
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1 Hours
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7 Level of responsibility
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3 The actual "work" you do at your job
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4 Job Title
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3. How should someone new to the workforce get a J-O-B like yours? |
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If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
Learn medical terminology and be familiar with health insurance company procedures.
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What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
Organization is a huge part of it, as well as being able to deal with difficult people, because sick people are usually not happy people. You also have to be able to multi-task and still accomplish a good deal of work. It is also helpful to be able to stand your ground because dealing with insurance companies is sometimes very difficult.
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Do you feel that you need a certain level of education or training to be successful in your job?
Not necessarilly formal education, just experience is helpful.
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What advice would you give to someone who was about to start work in your position/ line of work?
Just to be patient with patients and always act cheerful.
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