1. Employment Profile: What exactly does a n Assistant Store Manager do? |
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 What field is your job in?
Business
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What is your job title?
Assistant Store Manager
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Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
I work for a convenience store. The store is agressive in the household commodity market and rivals local grocery stores. The store is rather small with about 20 employees, half being full time.
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How long have you been employed in this position?
1 year 9 months
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How many hours do you work a week on average?
50 hours
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Please provide a BRIEF description of your duties and responsibilities. (job description)
I delegate responibilities to the staff and make sure that routine functions are completed timely and correctly. I also take care of more infrequent tasks that need to be completed on a weekly or biweekly or bimonthly basis. I schedule everyone's hours and do their reviews. I also perform other diciplinary measures as necessary. As an assistant store leader, I attend meetings with our district leader and receive updates, which I then pass on to my team at the store level during our own meeting.
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What was your gross income last year? Please include any bonuses or incentives received.
38000
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What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
40000
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Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
I receive paid holidays and have 3 weeks of paid vacation. I have health, dental and vision insurance. I also have a 401K through the company. Our salary continuation for medical leaves/maternity leaves is 70%.
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Do you feel you are under/well/over compensated at your current position?
I feel that I am well compensated for my current position.
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2. Work environment! |
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Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
I work with 2 to 5 other employees at any given time. I enjoy the smaller work crew because it is easier to remain in control of the situation. Yet, I do not work with certain co-workers very frequently so at times it is hard to get everyone on the same page or to justly review those coworkers' work ethic and behavior.
Every day, I also consistently work with the public. However, I do not particularily enjoy working with the public at large since they are generally rude, demanding, unforgiving, and usually in a rush.
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Do you work collaboratively with supervisors/managers?
Yes
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Do you work collaboratively with your co-workers?
Yes
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Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
I work at a convenience store. We have a kitchen, cash registers on a counter, the general open store area, bathrooms, freezers, a cooler and a back room where we store items and take our breaks. We also keep our desk and paperwork in that back room as if it were an "office" area.
I like to work at a place where I am in charge of everything I see. If something is wrong or looks bad, etc. I can change it. I don't have to get permission or ask someone else to change it. We are in control of our entire store. That is probably the only thing I like about where I work. In general, it is an older store. It has a smell that stays in my clothes when I get home. I need to have a separate jacket for work. The back room where we need to do our paperwork and check emails is frequently freezing. At times, the register area is also very cold. Yet, randomly, one day it will be swelteringly warm. The store isn't all one level; there are little steps and ledges to climb over and TRIP OVER, which can be very trying. The kitchen area is entirely too small and our freezer is very tiny as well. As I mentioned before, the store is so old that things constantly keep falling apart or just stop working. This is especially frustrating when it is our gas pumps that stop working. Our store has been on a list to be remodeled for two years now, so it is well overdue its time for an improvement.
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Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
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3 Income
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2 Work Environment - co-workers
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1 Work Environment - supervisors
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5 Benefits
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4 Hours
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7 Level of responsibility
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6 The actual "work" you do at your job
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8 Job Title
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3. How should someone new to the workforce get a J-O-B like yours? |
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If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
A higher level of education, beyond high school, would be almost essential. I would insist that they fill out an application as completely as possible. It is also extremely important that they be very truthful on their application. They must also come to the interview dressed professionally, and early. Also, it would be a good idea to practice some performance based interview questions beforehand, just to get some good examples in their mind.
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What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
It is very necessary for someone in my position to be very professional, and a great people person. You are constantly in the spotlight. There are customers everywhere, and they all need something. You have to be willing to give them anything and everything that they want. Plus, you have to be happy about it. That just goes along with having a very high level of customer service. Also, a person in my position needs to learn very quickly since there is a constant flow of information being thrown at you every day. Whether it is about a price change, a product recall, a plolicy change, or a new program in place for hiring, etc. one must be very willing and able to learn quickly and to be flexible enough to make it a smooth transition. Another very important skill to have is to be very organized. There are so many different aspects within this position, especially since there is a kitchen and we have food related concerns to deal with at our location. Being organized will help you keep your head and stay on top of your game and what is required of you.
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Do you feel that you need a certain level of education or training to be successful in your job?
Yes. There are many computer related tasks which usually require some level of training. Also, knowing how to learn and put a practice into effect is something that most people learn after going through a higher level of education.
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What advice would you give to someone who was about to start work in your position/ line of work?
Take notes or write in a planner/journal in order to keep yourself organized. Use a folder/filing system to keep all the important documents you may need organized. Understand that you are there to guide the employees, that doesn't mean they will always like you or that you will always be their "friend". When it comes down to the rules, it is extremely important to be very consistant so that you never doubt your past reasoning behind your actions. Finally, communicate as much as you possibly can. With your superviser it will be important to tell him what you understand and what you need to learn. Also, if you don't understand something, speak up so that you will be able to learn it and thus become more valuable to him/her. Also, give your opinions and ideas freely, but always in a respectful way. This too will earn you your supervisor's respect. As for your coworkers, it will be important to communicate your expectations to them so that they know exactly what you are looking for from them. That way, if they ever fail, you will be able to feel confident that you clearly explained what was required of them. Also, make sure to praise your coworkers and show appreciation for their hard work and jobs well done. Simply thanking an individual can do wonders. In the end, they will respect you more for this.
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