1. Employment Profile: What exactly does a Sales Manager do? |
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 What field is your job in?
Motorcycle Retail Sales Harley Davidson
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What is your job title?
Sales Manager
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Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
I work for Chicago Harley Davidson. We are located in Chicago obviously. We are currently the number one Harley davidson Dealer in the Midwest (thanks to me). Our store is 100,000 Square feet. We even have a Museum upstairs. It is one of the nicest dealerships in the United States. Harley Davidson Dealerships are privately owned franchises, so I am directly responsible for the profit we make and I report directly to the private owner (a.k.a. Dealer Principal)
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How long have you been employed in this position?
12 years
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How many hours do you work a week on average?
52
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Please provide a BRIEF description of your duties and responsibilities. (job description)
God! Where do I start? I am responsible for all sales of New and Used Motorcycles. I am great at what I do. I brought this dealership where I work to the Number one dealer in the Midwest in only 2 years. My job is to persuade people into buying Harley Davidsons from us. I have to know when to speak, when to SHUT UP, when to smile, when to laugh. If I do not build common ground with the customer--They will never buy anything from me, So I would consider myself a Master of Friendship. My job is to earn peoples trust and as a result, they will buy something from me. There are instances where you can be the lowest price, but if the customer doesn't trust you-- He will not give it up!!! I could tell you more over the phone if you guys want!
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What was your gross income last year? Please include any bonuses or incentives received.
68000
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What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
80000
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Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
1 Week Vacation * 3 Sick Days * Humana * No retirement Plan :(
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Do you feel you are under/well/over compensated at your current position?
Under Compensated.
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2. Work environment! |
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Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
I work with people everyday. I am considered "Inside Sales". People come in and tell me thier life stories (like I care!!!) abouut how they used to ride a bike 20 years ago, but now that thier kids are grown up they are ready to buy one. Sames old story again anad again. Sometimes I dont even know what they have said when the conversation is over!!!! Don't get me wrong, it's not that I dont do my job well, I just have no interest in the fact that someone rode a motorcycle across the United States
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Do you work collaboratively with supervisors/managers?
Yes
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Do you work collaboratively with your co-workers?
Yes
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Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
I am always working collaboratively with my co-workers. It is essential to work as a team. there are a few guys/gals here that do not particularly care for me so I have to be extremely tactical to get the job done right!
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Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
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1 Income
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3 Work Environment - co-workers
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6 Work Environment - supervisors
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2 Benefits
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4 Hours
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8 Level of responsibility
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5 The actual "work" you do at your job
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7 Job Title
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3. How should someone new to the workforce get a J-O-B like yours? |
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If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
I would first tell him/her that this Job Sucks! The hours are long, and the business is "Cut-Throat". In my business, it is "SINK OR SWIM". You are either a good salesman, or you are fired. LOL. I would also suggest watching what I do at work.
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What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
They have to be Tactical--know how to get the best results from the customer. They have to be friendly and outgoing---if you are inroverted--You will "SINK" fast! You have to be Smart---tell the customer what they want to hear ( My answer is yes to everyting almost %90 of the time).
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Do you feel that you need a certain level of education or training to be successful in your job?
Training yes! Education Yes! But most of all-You are either born a salesman, or not.
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What advice would you give to someone who was about to start work in your position/ line of work?
The best thing I would tell someone is to watch what the top producer is doing and mimic that. I would veen suggest asking the Top Salesman if you could buy him lunch and befriend him immediately. Ask him if you could be his assistant for the first few weeks, after you are done with training.
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