1. Employment Profile: What exactly does a Technology & Operations Manager do? |
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 What field is your job in?
Higher education
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What is your job title?
Technology & Operations Manager
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Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
4 year medium size (6500+ students) liberal arts university.
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How long have you been employed in this position?
7 years.
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How many hours do you work a week on average?
45+
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Please provide a BRIEF description of your duties and responsibilities. (job description)
I manage the daily operations of our Continuing Education division. This includes a $500K budget, staffing of instructors/part-time faculty, accountin functionss, and am also the program coordinator for all online courses.
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What was your gross income last year? Please include any bonuses or incentives received.
46,000
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What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
50000
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Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
4 weeks vacation, 3 weeks sick leave, state retirement plan, 401K, BC/BS health insurance, flexible medical account, life insurance, paid tuition.
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Do you feel you are under/well/over compensated at your current position?
I feel I am fairly compensated in the geographic location here.
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2. Work environment! |
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Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
Yes. I work on campus and so work with a wide variety of people on a regular basis. This includes students, administrators, other faculty, and the public. I love it. My days are not boring and I loe meeting new people.
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Do you work collaboratively with supervisors/managers?
Yes
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Do you work collaboratively with your co-workers?
Yes
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Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
I have a small staff and so we have to work as a team to be effective.
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Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
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3 Income
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1 Work Environment - co-workers
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6 Work Environment - supervisors
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4 Benefits
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5 Hours
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7 Level of responsibility
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2 The actual "work" you do at your job
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8 Job Title
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3. How should someone new to the workforce get a J-O-B like yours? |
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If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
They could come up through campus administration. Alternately, a variety of management positions and a degree could get them a similar job.
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What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
Intense organizational skills, ability to think outside the box, work well with diverse populations, excellent oral and written communiction skills, outstanding computer proficiencies.
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Do you feel that you need a certain level of education or training to be successful in your job?
In order to feel comfortable and be creditable to other faculty, yes. I think BA or BS is crucial, a Master's degree preferred.
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What advice would you give to someone who was about to start work in your position/ line of work?
Pay attention to campus politics. Pay close attention to details. Make contacts and network a lot.
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