1. Employment Profile: What exactly does a 911 Dispatcher do? |
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 What field is your job in?
Emergency Services
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What is your job title?
911 Dispatcher
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Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
It's a non profit organization of approximatly 500 employees. The company services hospital systems such as St Barnabas Health Care system and Meridian Health Care System. The company is also contracted through different townships and nursing facilities. We provide transportation such as advanced life support, critical care transportation and basic life support transportation.
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How long have you been employed in this position?
6 years
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How many hours do you work a week on average?
40
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Please provide a BRIEF description of your duties and responsibilities. (job description)
911 in take, dispatch non emergent or emergent units, and flight following operations.
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What was your gross income last year? Please include any bonuses or incentives received.
37,000
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What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
45000
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Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
Cigna health insurance, tuition reimbursment, 401k, paid time off approximately 6 hours every 2 weeks.
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Do you feel you are under/well/over compensated at your current position?
well
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2. Work environment! |
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Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
We work with the same people for the full 12 hours of our shift. I don't mind working with people because my job requires a lot of team work in order to get the job done. It's a little difficult since we have no windows and it feels like we are in prison much of the time.
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Do you work collaboratively with supervisors/managers?
Yes
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Do you work collaboratively with your co-workers?
Yes
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Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
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Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
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2 Income
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5 Work Environment - co-workers
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6 Work Environment - supervisors
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1 Benefits
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3 Hours
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7 Level of responsibility
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4 The actual "work" you do at your job
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8 Job Title
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3. How should someone new to the workforce get a J-O-B like yours? |
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If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
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What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
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Do you feel that you need a certain level of education or training to be successful in your job?
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What advice would you give to someone who was about to start work in your position/ line of work?
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