1. Employment Profile: What exactly does a Collections Coordinator do? |
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 What field is your job in?
Credit/Collections
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What is your job title?
Collections Coordinator
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Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
I work for a global electrical component distributor. We have about 7-10,000 people employeed worldwide. The company has several divisions, including computer chip design.
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How long have you been employed in this position?
A little over 10 years.
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How many hours do you work a week on average?
40
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Please provide a BRIEF description of your duties and responsibilities. (job description)
I work with the bankruptcy courts and trustees for our customers that had filed for bankruptcy. My job is to follow up on the cases as they move through the courts. When we receive checks for distribution, I apply them to the account. I also close the file when a company has been disolved.
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What was your gross income last year? Please include any bonuses or incentives received.
$31,500
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What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
32000
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Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
I have 3 weeks paid vacation, accumalative sick pay, full health, dental, vision coverage, 401k, tuition reimbursement
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Do you feel you are under/well/over compensated at your current position?
I should be paid a little more for the area I live in. Moving to a state with a high cost of living didn't come with a raise.
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2. Work environment! |
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Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
I work in a small office and I have 2 co-workers in my department. There are other offices in the building with the same company, including a large sales office on another floor. It's nice to be able to work with a diverse group of workers.
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Do you work collaboratively with supervisors/managers?
Yes
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Do you work collaboratively with your co-workers?
Yes
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Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
I only have one co-worker on my "level". We help each other out from time to time.
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Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
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2 Income
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5 Work Environment - co-workers
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3 Work Environment - supervisors
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1 Benefits
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4 Hours
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6 Level of responsibility
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7 The actual "work" you do at your job
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8 Job Title
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3. How should someone new to the workforce get a J-O-B like yours? |
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If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
The credit representatives are an entry level position. My job is pretty much a specialist position in that department. Just showing interest and being trustworthy would be a great way to get your foot in the door.
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What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
Definately organizational skills for the number of files you would be responsible for. Plus you would need time management skills to follow up the cases on a regular basis.
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Do you feel that you need a certain level of education or training to be successful in your job?
Computer skills are a must. We use special software and databases for the work.
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What advice would you give to someone who was about to start work in your position/ line of work?
Just be consistant with the follow ups. Do not be afraid to work with trustees or legal documents. Keep emails from attorneys in a special folder for later follow ups.
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