1. Employment Profile: What exactly does a n I am a Teller. do? |
|
 What field is your job in?
My job field would be Government/Banking.
|
|
What is your job title?
I am a Teller.
|
|
Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
The company I work for is an outstanding organization, which does the business of banking. We involve ourselves with the community by volunteering while cross selling our products to those whom live there. We are a community bank that interested in learning about our customers and being personable with them. We have won quite some awards for being the best place to work at in the Sacramento Magazine.
|
|
How long have you been employed in this position?
3 months.
|
|
How many hours do you work a week on average?
30 hrs
|
|
Please provide a BRIEF description of your duties and responsibilities. (job description)
Some of the things I do on my job is cross-sell and record check and cash transactions. I am responsible for opening and closing part of the branch along with my supervisors.
|
|
What was your gross income last year? Please include any bonuses or incentives received.
9900.00
|
|
What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
9000
|
|
Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
Vacation, sick leave, Kaiser Permanante, Dental, and 401k.
|
|
Do you feel you are under/well/over compensated at your current position?
I feel I am well-compensated at my current position.
|
|
|
2. Work environment! |
|
Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
I have every few co-workers at my branch, but I do work with various customers daily. This is something I like about my job because I love being at service to all the customers. I like to know that my customers come to me for advice, allowing me to be their personal advisor is nice. I also like knowing that my customers come back to me because of the way I treat them, which makes me like my job.
|
|
Do you work collaboratively with supervisors/managers?
Yes
|
|
Do you work collaboratively with your co-workers?
Yes
|
|
Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
I work collaboratively with both my co-workers and supervisors to get the work done at the branch. Not only that, we work as a team to meet our goals, which we help each other to make better banking.
|
|
Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
-
7 Income
-
1 Work Environment - co-workers
-
2 Work Environment - supervisors
-
8 Benefits
-
3 Hours
-
5 Level of responsibility
-
4 The actual "work" you do at your job
-
6 Job Title
|
|
3. How should someone new to the workforce get a J-O-B like yours? |
|
If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
I would recommend them to be personable and like assisting customers. Many people thinks the place I work at is easy to do, yet they hate working with the public. One thing about this job is that you constantly work with customers and people whom you may have never met before, then allowing yourself to be personable with them is a hassle to many people I know. If you do not like working in the public and dislike being personable, then there is no way you are able to get a job like this one.
|
|
What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
Before becoming a part of this job, I did not have any source of skill besides the customer service that I had done in the past. This helped me get the job and when I got to the position, I realized how important it was to have this skill. It really helps to get the position with customer service skills. The reason why this skill is important is because we help customers daily and if you do not have the skill, you may not be treating your customers the way they should be treated. Lacking the skill me allow a customer to leave with a bad impression or never coming back. By meeting their needs and allowing them with options will show the customer your skills of how to meet the demand of their problem. This is an important aspect.
|
|
Do you feel that you need a certain level of education or training to be successful in your job?
I did at first, but after awhile, the level of education does not really help to be successful in the job. But training does help a whole lot!
|
|
What advice would you give to someone who was about to start work in your position/ line of work?
The advice I would give them is to love their job. If they know they are getting themselves into a job they know they will hate, do not try applying for it. If you work at an environment and a place you love, you will never hate working or helping customers. A job like this one requires alot of communication and lacking this quality can hurt you and others.
|
|
In order to view the remaining sections of this questionnaire please
SIGN IN
or
REGISTER HERE or 
|
