1. Employment Profile: What exactly does a Receptionist do? |
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 What field is your job in?
Law Firm
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What is your job title?
Receptionist
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Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
I work for a law firm that specializes in Real Estate Closings. More specifically, they represent the banks or lenders during closings. The company is small and houses about 7 employees.
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How long have you been employed in this position?
3 months
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How many hours do you work a week on average?
20-40 hours
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Please provide a BRIEF description of your duties and responsibilities. (job description)
Answer incoming calls and direct accordingly, Take detail messsages, Distribute incoming mail, prepare packages and letters for shippment, data entry, and clerical work.
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What was your gross income last year? Please include any bonuses or incentives received.
5,000
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What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
19200
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Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
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Do you feel you are under/well/over compensated at your current position?
I feel underpaid.
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2. Work environment! |
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Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
Yes, my job entails working with others on a daily basis and this is something that I like because I get to meet and speak to interesting people on a daily basis.
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Do you work collaboratively with supervisors/managers?
Yes
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Do you work collaboratively with your co-workers?
Yes
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Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
I work in a small intimate office comprised of 6 people. What I like about this office is that it is very modernize, upscale, classy, comfortable, and clean. There is nothing that I dislike about it.
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Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
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1 Income
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1 Work Environment - co-workers
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1 Work Environment - supervisors
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1 Benefits
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1 Hours
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4 Level of responsibility
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1 The actual "work" you do at your job
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4 Job Title
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3. How should someone new to the workforce get a J-O-B like yours? |
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If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
I would advise them to network with a receptionist so they can gain insight. Also, I would tell them to research the position, find out what in entails, and see if its a fit for them.
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What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
They need to be personable, outgoing, upbeat, energetic, customer service oriented, good communication skills, speaks clearly, able to write legibly, well spoken, and respectful.
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Do you feel that you need a certain level of education or training to be successful in your job?
Yes, at least a high school diploma.
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What advice would you give to someone who was about to start work in your position/ line of work?
Never, be afraid to ask questions if you don't understand. Make sure, you enjoy what you are doing or else you will not be happy. Learn as much as you can, and take advantage of training if you are going into the position blind. Always be in tuned with your feelings and moods because it can affect your work greatly.
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