1. Employment Profile: What exactly does a Receptionist do? |
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 What field is your job in?
Administrative/Clerical
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What is your job title?
Receptionist
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Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
I work directly for a temp agency who offers employment for other associates like myself. The client I work for is an architectural design firm. They specialize in landscape architecture, land planning and urban design.
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How long have you been employed in this position?
8 months
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How many hours do you work a week on average?
35
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Please provide a BRIEF description of your duties and responsibilities. (job description)
I answer phones and take messages for the employees (there are 4 employees I leave messages for), compile communiques for plans getting shipped out; I call up the couriers to pick up the plans and deliver them as soon as possible and fill out the waybill. I open and close the office by opening and locking doors, opening and closing down the phone system and turning the lights on and off.
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What was your gross income last year? Please include any bonuses or incentives received.
6000
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What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
24000
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Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
N/A
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Do you feel you are under/well/over compensated at your current position?
I feel I am undercompensated for my current position.
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2. Work environment! |
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Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
Yes my job entails my working with others on a daily basis although I had preferred working on my own doing data entry. I'd like to say I like to do this as it develops a more social situation. However, I feel that I'm at work to work and not make friends.
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Do you work collaboratively with supervisors/managers?
Yes
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Do you work collaboratively with your co-workers?
Yes
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Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
I work in a very small office of 5 people including myself. I wanted this since I didn't want to keep track of who left and who is leaving early. It's easier to keep track of everyone. It's in a fairly busy section of Ventura.
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Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
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1 Income
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7 Work Environment - co-workers
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8 Work Environment - supervisors
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3 Benefits
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2 Hours
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4 Level of responsibility
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5 The actual "work" you do at your job
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6 Job Title
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3. How should someone new to the workforce get a J-O-B like yours? |
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If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
If someone is to be either a temp or a receptionist, they should acquire very good typing skills and receptive skills such as passing a message along. They should also pay attention to detail as there is always a deadline to be met and if it's not met, then out the door you go.
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What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
Multi-tasking is very important. If someone comes in to visit a co-worker, the receptionist should ask if they need anything like water or coffee. Then notify the co-worker plus the phones may ring so you cannot be anxious or impatient in this field. Take a deep breath if you feel overcome with angst. Social skills are also important as you will be working with many different jobs in the temp world and this also goes in hand with being a receptionist. You will be introduced to many different types of people. Never bias. This is your job to make people feel comfortable. And don't forget to smile.
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Do you feel that you need a certain level of education or training to be successful in your job?
At least a high school diploma is required just to get the basic skills.
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What advice would you give to someone who was about to start work in your position/ line of work?
There is always room for excelling your career. Many receptionists or temps may find their calling in their assignment. So don't feel it's a dead end job because a lot of people are counting on you and if one employer likes the work you do, they can promote you or keep you ... raises anyone?
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