1. Employment Profile: What exactly does a n IT Manager do? |
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 What field is your job in?
Information Technology
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What is your job title?
IT Manager
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Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
Neff Engineering is a midwest distributor of Pnuematic and electrical components used in manufacturing. We have about 170 employees located in 8 offices throughout the upper midwest, about 70 of them being outside or mobile users focused on sales efforts. Our sales range between $50 and $100 Million annually
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How long have you been employed in this position?
I've been with the company in this position for 8 years
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How many hours do you work a week on average?
50
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Please provide a BRIEF description of your duties and responsibilities. (job description)
I am the manager of the IT department, supervising one full time employee at out headquarters location as well as one part timer at each remote location. I also administer our business system server and software as well as manage most interaction between vendors and users. I am responsible for all EDI communication as well.
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What was your gross income last year? Please include any bonuses or incentives received.
62500
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What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
64000
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Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
full healtcare for my family for about $250/mo. 13 paid vacation days and 5 paid sick days
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Do you feel you are under/well/over compensated at your current position?
undercompensated
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2. Work environment! |
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Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
I work directly with a subordinate on a daily basis as well as answer requests for data or assistance from the rank and file user base. We try to funnel these requests through a single point of contact, however our users are full of a sense of entitlement and will often call me and then I'm forced to try and complete whatever tasks they've asked for help with by reading my own crappy handriting. So yes, I work with people daily but can't seem to manage that interaction in a way that would make my job easier so I dislike it.
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Do you work collaboratively with supervisors/managers?
Yes
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Do you work collaboratively with your co-workers?
Yes
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Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
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Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
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1 Income
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5 Work Environment - co-workers
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4 Work Environment - supervisors
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3 Benefits
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6 Hours
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7 Level of responsibility
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2 The actual "work" you do at your job
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8 Job Title
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3. How should someone new to the workforce get a J-O-B like yours? |
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If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
Find a call center and get a job there, then answer every job posting you can for "tech support" within that call center. I studied Chemical Engineering in college but got into IT via the call center job I had when I was in school. No one gets hired in IT without some experience and call centers are a good place to get started with that.
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What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
Patience, fantastic written and verbal communication skills, more patience, good problem solving skills with a little more patience. You can learn any programming language, and software, anything computer related, but if you are a jerk you'll never get anything done and everyone will hate you making it even harder
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Do you feel that you need a certain level of education or training to be successful in your job?
College level writing and math classes
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What advice would you give to someone who was about to start work in your position/ line of work?
Run. It isn't worth it. There are more bad days than good and when things get really badly broken everyone will look to you to fix it. I wrote our company's disaster plan and it makes me throw up every time I have to test it. Furthermore, most users have a kneejerk "blame the computer" reaction to everything that really sucks the soul out of any job satisfaction I have
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