1. Employment Profile: What exactly does a Computer Operator I do? |
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 What field is your job in?
Computer Networking
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What is your job title?
Computer Operator I
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Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
It is a 120 person subsidiary of a larger aviation parts company. It is predominantly a business to business e-market place with the majority of employees working in the development or networking fields. Sales are also a large part of the company.
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How long have you been employed in this position?
6 years
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How many hours do you work a week on average?
40
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Please provide a BRIEF description of your duties and responsibilities. (job description)
As a computer operator I am responsible for daily, weekly and monthly backups and maintenance on both a mainframe system and a network of predominantly Windows and Oracle based systems. I also do networking and hardware monitoring and troubleshooting when necessary.
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What was your gross income last year? Please include any bonuses or incentives received.
$31,716
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What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
32500
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Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
401k, health and dental insurance, life insurance
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Do you feel you are under/well/over compensated at your current position?
Under
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2. Work environment! |
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Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
Being on the second shift I am typically the only employee here for the majority of my shift. I do have phone contact with on-call personnel when needed and this is generally something I dislike since most people dislike being on call and therefore make it difficult to get a hold of them.
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Do you work collaboratively with supervisors/managers?
No
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Do you work collaboratively with your co-workers?
No
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Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
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Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
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1 Income
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2 Work Environment - co-workers
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4 Work Environment - supervisors
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3 Benefits
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8 Hours
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6 Level of responsibility
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5 The actual "work" you do at your job
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7 Job Title
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3. How should someone new to the workforce get a J-O-B like yours? |
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If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
This is an entry level position as far as networking is concerned. Generally you'd just have to check the newspapers and job postings in order to find a company hiring and have either networking certifications and experience or a MIS or CS degree.
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What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
Technical skills in network troubleshooting are a necessity. A general computing knowledge along with good problem solving skills are necessary since the job entails dealing with a number of different types of systems that you won't always have had a lot of contact with. Knowing how to find an answer is just as important (and really the same) as knowing the answer to the question. Working on a solo shift really pushes your organizational skills and self motivation. When you're acting as your own supervisor on a day to day basis (and would like to keep it that way) it's important to be able to keep track of your time.
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Do you feel that you need a certain level of education or training to be successful in your job?
It's certainly not rocket science but it does take a level of computing and networking experience and training.
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What advice would you give to someone who was about to start work in your position/ line of work?
Don't be afraid to admit when you don't know something and don't be afraid to ask for help. Everything works much smoother if you do it right the first time rather than bringing a whole network down because you guessed. Always check the most obvious solutions first, no matter how inane they are.
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