1. Employment Profile: What exactly does a n austomer service do? |
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 What field is your job in?
aviation
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What is your job title?
austomer service
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Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
we are a business with 10 10,000 gallon fuel trucks and we fuel the airlines and private jets.
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How long have you been employed in this position?
3 years
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How many hours do you work a week on average?
40
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Please provide a BRIEF description of your duties and responsibilities. (job description)
i make hotel, limo,and rental car reservations, i answer and transfer on the phone, take care of the customers that come in , enter fuel invoices, beep people through the secured gate, and inform fuelers in changes.
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What was your gross income last year? Please include any bonuses or incentives received.
32,000.00
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What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
34000
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Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
all medical, dental, vision, disabillity, 401k,profit sharing
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Do you feel you are under/well/over compensated at your current position?
well
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2. Work environment! |
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Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
yes i work with others every minute of the day and i love it!
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Do you work collaboratively with supervisors/managers?
Yes
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Do you work collaboratively with your co-workers?
Yes
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Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
office- i work at the front desk
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Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
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8 Income
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6 Work Environment - co-workers
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5 Work Environment - supervisors
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4 Benefits
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3 Hours
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2 Level of responsibility
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7 The actual "work" you do at your job
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1 Job Title
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3. How should someone new to the workforce get a J-O-B like yours? |
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If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
turn in a resume to your local airports fbo or aircraft fueling department, no experience neccesary.
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What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
organization,social, and most important to be able to do many things at once.
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Do you feel that you need a certain level of education or training to be successful in your job?
at least high school
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What advice would you give to someone who was about to start work in your position/ line of work?
relax you'll get used to multi tasking and keep notes on everything you learn.
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