1. Employment Profile: What exactly does a Custemer Service Clerk do? |
|
 What field is your job in?
Customer Service
|
|
What is your job title?
Custemer Service Clerk
|
|
Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
It's a grocery store, with probly around 150 employees. We have four branches in the Pittsburgh area.
|
|
How long have you been employed in this position?
2 years in June
|
|
How many hours do you work a week on average?
30-34
|
|
Please provide a BRIEF description of your duties and responsibilities. (job description)
Customer issues, returns, getting daily jobs and duties complete(cleaning the store up at the end of the night), making sure cashiers and baggers get their breaks, recording daily totals
|
|
What was your gross income last year? Please include any bonuses or incentives received.
9000.00
|
|
What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
12000
|
|
Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
vacation
|
|
Do you feel you are under/well/over compensated at your current position?
yes
|
|
|
2. Work environment! |
|
Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
i like working with others, because it helps me keep good people skills and also helps me have good social skills and management/business skills
|
|
Do you work collaboratively with supervisors/managers?
Yes
|
|
Do you work collaboratively with your co-workers?
Yes
|
|
Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
the front end of a grocery store, big counter/desk with a register and lottery stuff all over it
|
|
Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
-
3 Income
-
2 Work Environment - co-workers
-
1 Work Environment - supervisors
-
8 Benefits
-
4 Hours
-
5 Level of responsibility
-
6 The actual "work" you do at your job
-
9 Job Title
|
|
3. How should someone new to the workforce get a J-O-B like yours? |
|
If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
start as a cashier like i did and work your way up
|
|
What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
good people skills, good math skills, willingness to take orders and give orders, willingness to do work, desire to improve yourself
|
|
Do you feel that you need a certain level of education or training to be successful in your job?
yes, you need to be able to read and add and subtract and all that and you need logic
|
|
What advice would you give to someone who was about to start work in your position/ line of work?
be prepared for asshole customers and be able to hold your temper and all, some people i think sometimes do all they can to push your buttons
|
|
In order to view the remaining sections of this questionnaire please
SIGN IN
or
REGISTER HERE or 
|
