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Please CLICK on each title to reveal a new section. There are three sections to every profile; an extensive questionnaire "We asked" , an average day broken down in detail "A Day in the Life Of", and a place where you can ask the profiler a question directly in "Ask me." (You must register to use the "Ask Me" feature)

ombudsman Career Profile— Female, age 36 (ID #1101)

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1. Employment Profile: What exactly does a n ombudsman do?

  What field is your job in?

military

  What is your job title?

ombudsman

  Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)

I provide a direct link between families and the Command. Most Navy Commands and deploying units have an ombudsman – an officially appointed volunteer, usually a spouse of one of the Command’s active duty members

  How long have you been employed in this position?

newly appointed

  How many hours do you work a week on average?

30

  Please provide a BRIEF description of your duties and responsibilities. (job description)

improve communications from Command to family members and vise versa, passing along information so that family members are informed. The Ombudsman will give information on command programs, services and, upcoming events. Family members will be able to reach out to the command by contacting the Ombudsman Coordinator via email or telephone. The Ombudsman Coordinator will provide a direct link to the Command and Commanding Officer on family issues and concerns. He can also refer family members to resources, programs, and services in the area where they live.

  What was your gross income last year? Please include any bonuses or incentives received.

50000

  What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.

50000

  Please list any benefits you have (Please include number of weeks vacation, sick leave and type of health insurance, retirement plan 401k)

medical

  Do you feel you are under/well/over compensated at your current position?

it's a labor of love

2. Work environment!

  Does your job entail you working with others on a daily basis? Is this something you like/dislike about your job? Explain

I work at home

  Do you work collaboratively with supervisors/managers?

Yes

  Do you work collaboratively with your co-workers?

Yes

  Describe your work location (e.g., office, home, theatre, in the field) and what you like/dislike about working in it

at home

  Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.

  • 1 Income
  • 2 Work Environment - co-workers
  • 3 Work Environment - supervisors
  • 7 Benefits
  • 4 Hours
  • 6 Level of responsibility
  • 5 The actual "work" you do at your job
  • 8 Job Title

3. How should someone new to the workforce get a J-O-B like yours?

  If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?

I am able to work at home while staying at home with my children.

  What skills do you think a person should have if they want to pursue a position like yours? Please be specific and explain why (e.g., social skills, organization skills, technical skills)

You need to be motivated, organized and have a good sense of customer service. Some of the people we deal with are rude. It is also hard to separate what is going on around you from work, since you are actually at home.

  Do you feel that you need a certain level of education or training to be successful in your job?

no not really, but I think you need to be able to learn and pick up the job quickly

  What advice would you give to someone who was about to start work in your position/ line of work?

If you don't have kids, don't do it at home. It is very hard and we weren't given the proper amount of training. I felt as if I was thrown into the deep end of the pool with no floaties.



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