1. Employment Profile: What exactly does a n Account Manager do? |
|
 What field is your job in?
Logistics
|
|
What is your job title?
Account Manager
|
|
Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
We are a 3PL (3rd party logistics provider) in the international freight forwarding and customs brokerage fields. We have approximately ten offices in the U.S. and Asia with around 100 employees in our U.S. locations. Our Asian counterparts are a new addition to the fold, and I do not know the employee count for them.
|
|
How long have you been employed in this position?
1.5 years
|
|
How many hours do you work a week on average?
40
|
|
Please provide a BRIEF description of your duties and responsibilities. (job description)
I route cargo internationally from overseas factories to the foreign ports/airports for departure, then via the U.S. ports and after clearing Customs, I deliver to the ultimate consignee. I am cross-trained in exports and occasionally route freight in the reverse -- out of the U.S. to various points worldwide.
|
|
What was your gross income last year? Please include any bonuses or incentives received.
28000
|
|
What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
34000
|
|
Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
401k, retirement plan
|
|
Do you feel you are under/well/over compensated at your current position?
slightly under to reasonably well-compensated
|
|
|
2. Work environment! |
|
Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
It is usually fine, although there are occasional customers who view what we do as "magic" and not as a process. Therefore, when they want us to do something, they sometimes do not accept the fact that some things cannot change when they want us to. For instance, we cannot tell the railroad to stop their train so we can pull a customer's freight off and send it by a quicker method of transport. We are constrained by the railroads, airlines, etc. too, and people often get very upset that we are not in complete control of their freight.
|
|
Do you work collaboratively with supervisors/managers?
Yes
|
|
Do you work collaboratively with your co-workers?
Yes
|
|
Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
I work in a small office of seven people. We are cramped and there is a lot of noise since we are basically on top of one another, but we are planning to move to a much better location in two months.
|
|
Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
-
1 Income
-
4 Work Environment - co-workers
-
2 Work Environment - supervisors
-
5 Benefits
-
7 Hours
-
3 Level of responsibility
-
6 The actual "work" you do at your job
-
8 Job Title
|
|
3. How should someone new to the workforce get a J-O-B like yours? |
|
If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
Come down and apply at my company. It will take approximately one year before things "click" because it is difficult to comprehend in scope, but there is always a need for people to be brought in on the ground level in our industry. Many who have the experience either move on into related industries that have higher pay or less responsibility, or they get out of logistics all together.
|
|
What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
Social skills are a must; in particular, a good attitude. People who are pleasant even under stressful circumstances get much further. You are your reputation. And of course, you must be meticulous and be very detail-oriented.
|
|
Do you feel that you need a certain level of education or training to be successful in your job?
Not necessarily.
|
|
What advice would you give to someone who was about to start work in your position/ line of work?
Network with others in the industry. You learn a lot and can keep other job options within reach.
|
|
In order to view the remaining sections of this questionnaire please
SIGN IN
or
REGISTER HERE
or 
|
