1. Employment Profile: What exactly does a 911 Dispatcher do? |
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 What field is your job in?
Dispatcher
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What is your job title?
911 Dispatcher
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Please provide a brief description of the firm or organization that you currently work for
(size and general description of what type of organization it is)
Non-profit Ambulance service that provides 911 serice to contracted communities and towns
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How long have you been employed in this position?
5 years
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How many hours do you work a week on average?
36
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Please provide a BRIEF description of your duties and responsibilities. (job description)
911 dispatching and call taking
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What was your gross income last year? Please include any bonuses or incentives received.
30000
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What is your expected gross income for this year? Please include any bonuses or incentives you expect to receive.
0
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Please
list any benefits you have (Please include number of weeks vacation,
sick leave and type of health insurance, retirement plan 401k)
medical dental
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Do you feel you are under/well/over compensated at your current position?
under compensated
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2. Work environment! |
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Does
your job entail you working with others on a daily basis? Is this
something you like/dislike about your job? Explain
Yes. I dislike our training program for new employees.
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Do you work collaboratively with supervisors/managers?
Yes
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Do you work collaboratively with your co-workers?
Yes
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Describe
your work location (e.g., office, home, theatre, in the field) and what
you like/dislike about working in it
office. There are no windows
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Please rank in order of importance from 1-8 (1- most important 8- least important) Assign each number once.
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8 Income
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2 Work Environment - co-workers
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3 Work Environment - supervisors
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7 Benefits
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6 Hours
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4 Level of responsibility
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5 The actual "work" you do at your job
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1 Job Title
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3. How should someone new to the workforce get a J-O-B like yours? |
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If someone wanted to go about getting a job similar to yours, what would you recommend for him or her to do?
It takes a certain person to do the job that I do. They need to be very focused and unemotional.
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What
skills do you think a person should have if they want to pursue a
position like yours? Please be specific and explain why (e.g., social
skills, organization skills, technical skills)
You need every skill I can think of to do the job. Organization of the units/ ambulances, soacial skills for communication with venders, other employees ect, technically skills with computers to enter data, utilize radios, nextels ect.
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Do you feel that you need a certain level of education or training to be successful in your job?
YES! There are classes you need to take in order to certify you in EMD training for 911 call taking.
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What advice would you give to someone who was about to start work in your position/ line of work?
Take as many classes as you can and make sure you ask a lot of questions during the training period. Make sure you try to remain as stress free as possible on your times off of work.
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